Volta4uReviews of volta4u.com

Recolha e Entrega demoradas. Tive necessidade de assistência e o contacto com a Volta4U foi completamente amador. Chegaram a dizer que a assistência pela qual tinha pago Cobertura Total, dizia apenas respeito ao carro e não aos passageiros. Ou seja, se ficasse no meio da autoestrada eu é que tinha que arranjar solução para me deslocar. Eles só levariam o carro. Adicionalmente só enviaram a assistência 12 horas depois da queixa.

They hired my car out to someone else even though I pre paid for the car hire a week prior to picking up the car. I booked the car through booking.com and pre-paid for it and also pre-paid the full insurance. I was running a bit late to get there and so they hired out the car to someone else. They then demanded I pay more money for a better class of car and 3 times the deposit (which amounts to 2500 euros). I refused to do and they refused to refund my money. I further explained this was their fault for hiring out the car I already paid for. They were not concerned and I could not afford the extra deposit they demanded so I left and my holiday was ruined.

Watch out! My deposit was debited and not refunded, only after mediation of booking.com only reluctantly refunded after 3 months. Don't rent a car here anymore, it's too risky.

When we took the car all the left side was scratched. They made small signs in the paper. When we returned the car they said there is a scratch that was not in the paper of the car. I did NOT damaged the car in any way. They wanted to charge more than 700 euro for that. I told them that I did not damaged the car so they went to more than 400 euro. I kept insisting that I did not damaged the car, so they went down to 286 euro and told me: "what do you care - you have insurance" so I told them I'm not a lier - they charged me anyway. Volta4u are tell lies! Keep away from this company!! If not take pictures before you take the car!

Attention effectivement seules les cartes intitulées "credit" sont acceptées. Je ne comprend pas pourquoi en réalité... On m'a proposé une assurance complémentaire pour couvrir cette impossibilité de régler avec ma carte de débit : + 190 € sachant que ma location de 4 jours était de 135 € (perdus au passage...). Etrangement ils auraient accepté ma carte pour cette assurance là. Ils auraient pu au moins rembourser la moitiée des frais sur la location, cela aurait été plus "acceptable"... mais non c'est indiqué dans leurs conditions contractuelles donc on n'a pas de recours.. Un piège à touristes ! On a dû se payer un taxi et faire sans voiture. Au passage avec la poussière présente sur l'ile de Santorin je suis presque sûr qu'un forfait nettoyage aurait été au minima facturé, à quel prix ??? Date de l'expérience: 27 juin 2024

I always rent a car from Volta4you sygrou downtown branch, they are so efficient and helpful. Dropping off or picking up process really straight forward and the staff is really professional and friendly. l am really pleased with their service. I would recommend anyone who wants to hire a car at Volta4u. Erico Bergamaschi

Inadmissible ! J'effectue une réservation via Ryanair, la réservation est annulée le jour même sans m'avertir. Le jour de mon départ une femme hyper désagréable me dit que c'est moi qui ai annulé la réservation, alors que ce n'est pas le cas . Elle remet la faute sur Ryanair alors qu' eux ont été réglo avec Moi . Je lui montre ma facture elle en veut rien savoir. Je pense tout bonnement que c'est la société même qui a annulé ma réservation car non rentable pour eux. Le tout dans la plus grande malhonnêteté puisqu'ils otb essayé de remettre leur responsabilité sur nous et sur Ryanair. Quel était mon intérêt de me retrouver autant dans l'embarras ? En partant de l'agence nous avons pu louer une voiture à une société à côté sans encombre ni escroquerie .

Saw a video on tik tok where 2 of the employees from the Corfu office harassed & were physical with a woman and her husband and scammed them for €800. They also Call her names in the video.