VolcomReviews of volcom.com

Great company. Love their brand. Never have had an issue. Long time customer since 2015.

Volcom has some of the best deals around for the best quality clothes love the hats, the most comfortable clothing!! And shipping is always on point! And they have a reward program, where you can build points and get free clothing, and even a birthday present!!! Sign up and start saving and getting free stuff at the same time.🍄

I took a new pair of £160 ski pants on a week-long ski holiday in January. They ripped within the first 3 days. I complained to Volcom customer service but they said the rip was ‘likely caused by a ski blade’ and as such not covered. I went back to say that it’s quite disappointing to hear that, especially considering my previous pair of ski pants (not Volcom) lasted 15 years of ski trips without once ripping or tearing. I told them I would have thought the materials used by Volcom to manufacture ski clothing are appropriate for ski use and are therefore more durable than they have shown to be. I said I can’t believe a ‘reputable’ ski company like Volcom would use material so easily damaged in the activity it was designed for, and that the brand don’t accept customer complaints when a pair of ski pants worth £160 rip within 48 hours. I got no response. I then phoned up customer service who were not empathetic at all. They said I did not receive a response because ‘what else can we say to you?’. Terrible clothes and terrible customer service. Will never buy from them again.

Ich habe einen Hoodie reklamiert, da er nach dem Waschen eingegangen ist. Er war einfach zu eng, sodass er nicht mehr tragbar war. Größe (M). Nach über 2 Wochen nach Rücksendung die Nachricht bekommen: -------- Hallo Markus, Nachdem Ihre Reklamation geprüft wurde, müssen wir Ihnen leider mitteilen, dass der Artikel nicht defekt ist. Nach Vergleich mit einem anderen, neuwertigen Produkt der gleichen Grösse konnte kein Grössenunterschied festgestellt werden. Leider können wir Ihre Anfrage daher nicht positiv beantworten und werden Ihr Sweatshirt an Sie zurücksenden. -------------- Somit wird mir unterstellt, dass ich nicht die Wahrheit sage und der Pulli nicht eingegangen ist. Somit steht Aussage gegen Aussage! Komischerweise hab ich mir das gleiche Modell in L besorgt, das wiederum auch eingegangen ist und am Ende aber genau passt. Kundenservice unter aller Kanone! Danke für nichts.

Worst pants ever bought. Everything you put in your pockets fall out the moment you sit down. Lost too many expensive things trusting these crappy pants. DON'T BUY

È stata prima e ultima esperienza con Volcom . Esperienza negativa. Jeans che avevo ordinato è molto bello da vedere però la prima cosa che mi non piaciuta è il tessuto. Sta scritto 98,% di cotone e 2% di elastan. In realtà è più elasticizzato che dovrebbe essere. La seconda cosa: una gamba è cuscuta in modo storto. E terza cosa il jeans hanno un cattivo odore di una sostanza chimica molto forte che non è andata via completamente dopo lavaggio. Sono rimasta molto scontenta.

I ordered a cap, why is it there word indicate "Not Shipped" is that a pending one? And it's already paid online!

I ordered a pair of snowboarding gloves, the delivery was quick and they were as they look in the pictures. It's a great product, when I tried on the slopes my hands were warm and dry the whole time.