VolcomReviews of volcom.com

I placed an order on Feb 1 . It is the 10th . My item has not shipped. I have sent 4 emails . I have even tried to phone but the volcom.canada phone line is not accepting calls. If I had to guess this company is going bancrupt . There is 0 custoner service . Don't shop here .

Received a Gortex Volcom Snowboard Jacket for the 24/25 season. Within a week I noticed threads coming loose on the sleeve and at the lower back of the jacket. I contacted them to see if there was anything they could do as it was a large purchase and was supposed to last me the season. They said that it was obvious it was from snagging and was usual wear and tear. I was offered 10% discount on another purchase. It was obvious this is just a poor quality jacket and I certainly won’t be purchasing from Volcom again… the 10% discount is an insult

Volcom took my order on December 24, Didn't bother to contact me until I contacted them on the 7th January only to have my order refunded with a 'Inventory miscount' excuse. I checked several times and the item was still available on their site for their Boxing Day sale. Poor form I should have read the reviews prior to purchasing

Mème en soldes qualité minable ...

Hice un pedido talla XL y la web me puso S. ni 5 min despues le dije que el pedido era XL y no S y me dijeron que ya no se podia cambiar. Espero a que llegase el pedido para hacer la devolución, pues han pasado mas de 12 dias y no tengo respuesta y no responden a ningun correo. De verguenza

Don’t order online from them, terrible customer service, terrible shipping just terrible everything. I was a life time volcom clothing wearer but will not be spending another penny on their brand.

Gros fans de la marque depuis mes années de skate, bien que les matières synthétiques soient de plus en plus présentes - ce n'était pas autant le cas il y a 20 piges, mais tous les industriels du textile ou presque suivent le mouvement ! -, la qualité de fabrication reste forte. Attention aux tailles toutefois : pour tout ce qui est T-shirt, chemise et pull, il est *en général* préférable de prendre une taille en dessous. Quoi qu'il en soit, le SAV est plutôt bon. J'ai reçu une fois un jean qui avait une vilaine griffure, il n'y a eu aucun souci pour le retour + remboursement (échange impossible). En somme, sur plus d'une quinzaine de commandes ces dernières années, je n'ai jamais eu de vraie mauvaise surprise.

I ordered clothes from Hurley that shipped from California and it took 3-4 days to get to South Carolina. I ordered from Volcom on 10/21/24 which also shipped out of California and I'm still waiting for my clothes. Should not take this long! Hurley is better!