VoiplyReviews of voiply.com

Response from VoiplyMar 31, 2023

Thanks for bringing this issue to our attention. We apologize for the inconvenience caused and understand your frustration that your number hasn't been ported yet. This is not the ideal experience we want our new customers to have. We take customer satisfaction seriously and have escalated your case to our porting team for immediate action. They will follow up with an update or recommended next steps to successfully port your number. Rest assured that we will not charge you until your number is successfully ported and activated. We will also be making the necessary adjustments to your billing once your number is ported. We sincerely apologize for the delay and appreciate your patience. We value your business and look forward to having you as a customer.

Response from VoiplyMar 31, 2023

We appreciate your feedback on the communication and timeliness of the process when switching to Voiply. At Voiply, we understand how important convenience is when switching phone service providers. That's why we strive to make our communication solutions as user-friendly and stress-free as possible. We are thrilled to hear that the entire process was made very simple and that you received regular updates by email throughout the transition. Thank you for choosing Voiply as your phone service provider and for sharing your positive experience with us. Please do not hesitate to contact us if you have any questions or concerns in the future.