VM InnovationsReviews of vminnovations.com

Horrible customer service and policy. I ordered an item from Walmart.com I thought but it was actually from VM Innovations. They used some random delivery service that I never heard of that apparently left my package outside in front of my high rise apartment building. Someone took the package I guess and VM will not refund my money and said I have to file a chargeback with my bank!!! Then had the audacity to say I can purchase the item again at a discounted price. What sense does that make. BUYER BEWARE!!!! Oh and the customer service reps are extremely condesending especially Rachel. I will never shop with them again. I wish I could give then zero stars!!!!!

I have ordered twice from this company. I should have learned the first time.!! I bought an industrial fan, and all the parts were not included. Never received them even though they said they would ship out, waited 3 months and still no items. The poorest customer service Imhave ever encountered. Second time around I ordered a rocking boat for Easter, I placed the order on March 17 th and after not being able to track the package the entire way, I contact them and they told me the shipment was cancelled. Never even sent me an email or anything!!!!!

Awful awful company!! Ordered a swimming pool for $579 got a email staring they needed me to call to update my phone number and set a date for shipping I called the next day was suppose to be delivered Tuesday the 27th I never received a phone call about delivery or anything so the company returns it and it charging me over $200 something for return fees I have called numerous times and they tell me the same thing please think twice before ordering from this company

My order was shipped with a low budget delivery service which they claimed that my package was left in front of my door. I stood home all evening waiting for package which never reached my door step. Customer service can't help until delivery service does an investigation and so on. Never will I order through this company again!!

Stay away!!!! Never received my airbed.They offered to sell me another. That is no solution. They should ship another and file a claim with FedEx. Nothing but a hassle. Why Walmart would associate with these people an approved vendor is beyond belief, I would give 0 stars I could.

Order a 16" Poulan chainsaw, "certified refurbished". Received the saw, gassed it up and it was very hard to pull start it. They told me to take it to a place 30 mins from me for repair. $22.00 to fix original issue of it not cranking. They reimbursed me $30.00. The hard to pull was a bad spark plug. Certified refurbished with a fauled plug. Wow. After picking up the saw, I started it and it kept stalling. Contacted them again, they said to send it back on their dime and they will refund me the purchase price. Now, the $30.00 that was supposed to be reimbursement for the repair is now part of the complete refund of the purchase. They now are saying they are not going to reimburse me for the repair of it not cranking. Crooks, they say they can't refund more than the cost of the saw.. So, that spark plug in that saw is mine because I paid for it but I had to return the saw with all parts. Buyer be ware. Not honest, don't believe in doing the right thing. No worries VM, you just costed yourself more than $30.00.

Worst company ever. Paid $20 for the wrong size speakers and they charge me $18 to return?? Never buying again I don’t recommend to anyone.

I purchased Pyle 500 watt 6 x 9 speakers. They were delivered fast but after installation I found a factory defect. The center pins that hold the tweeters to the speakers are off center causing the speaker to severely distort. I contacted VMinnovations and they offered to replace the speakers . After paying $25.75 to return a $44.99 set of speakers the sent a replacement set with the very same defect. After contacting them a second time they refused to make good and now I am out $70.74 with a junk set of pyle PLG69.8 6x9" 500W 8-Way Car Audio Speakers sitting in my basement.