VM InnovationsReviews of vminnovations.com

Don't buy from this company. I purchased a package that was supposed to include 2 game cameras, 2 security boxes, & 2 SD cards. The security boxes were missing. I ordered through Google express. I was told I would have to return the complete order, be refunded, and have to reorder. The amount of order was $324.74. The refund I received weeks later was only $72.96. It took a lot of work to get a phone number for Google Express. Called today. They say they are processing the remainder of my refund that will take an additional 10 to 14 days. It sure doesn't take that long for them to take your money! Don't know about you but I won't be ordering from either company again!! If I had not been watching closely I would have completely lost $251.78. Of course that is depending on actually getting the remaining refund.

Never placed my order but took my money- When I wanted my item reshipped they informed me it was out of stock. Wouldn't refund in full after all of this. Criminal company

i bought a pool from these people the seam split within a week. they wanted to offer a $90 refund on a $850 pool. so don't buy their products so not what they portray they are.

Lost my $90 package and I cant get to talk to anyone off on a all hands on deck retreat..like wft.. no business. Totally disgusted wit vminnovations and ontrac..i want a refund and I'll never use either again..on track lady very very rude..

False advertising on pool pump cartridge size. VMInnovations was slow to reply at first, plus told me I have to pay for return shipping on an item that was their error. I emailed back explaining that most good companies will not require a customer to pay return shipping if the error was the company's fault. VMInnovations ceased contact. I guess I'll sell these wrong size filter cartridges on ebay (except I won't falsely advertise like VMInnovations did).

Bought a Bushnell rangefinder that specifically said it was new. They sent me a refurbished model that had no instructions, battery, lens cleaner - nothing. When I brought this issue to them they offered me $40 - less than I could have bought a refurbished model for (and I didn’t want a refurbished model). Do not order from these guys.

Think twice before placing an order here. Ordered filter cartridges for an 8 foot intex pool. Website told me I needed "H" size. Were wrong filters. Cost 22.00 for a dozen. Called customer service & they said I had to pay return shipping to the tune of 18.00. When I said that was ridiculous, they offered me 5.00 for my "inconvenience ". So I'm out 17.00 and have a dozen filters I can't use. PS: I TOLD THEM I WOULD BE USING AMAZON EXCLUSIVELY IN THE FUTURE WHERE THEY PAY RETURN SHIPPING!

HORRIBLE DO NOT TRUST THEM!! IF you actually get the item you ordered, they will probably try to bait and switch so that you will be forced to order another but similar item. I reported them to the better business bureu.