VM InnovationsReviews of vminnovations.com

Great service and delivery speed with exceptional customer service! They set the bar for what all e-commerce experiences should be

Excellent shopping site! Great prices, fast shipping, and terrific customer service. I will always check this site for deals before shopping elsewhere.

Great experience. Open box item was like new and price was half off.

Arrived quickly, customer service was a breeze to work with for the exchange!

I purchased a product at a great price. It came pretty quickly but it was completely trashed! A lot of shipping damage. But they gave me a prompt refund and we're very easy to work with.

I placed an order on Walmart's website through the third party (Spreetail) and I always look up the legitimacy/reviews of a business before I order. I noticed how terrible the reviews were so I was hesitant but the price of what I was ordering could not be beat anywhere else and I knew if I had an issue I could just go through Walmart and get a refund. However, I was pleasantly surprised. The item I ordered was supposed to be a quantity of 4 but I only received 3 initially so I contacted Spreetail and they responded rather quickly and told me the third was in a separate shipment and included the tracking information for me. A couple days go by and the tracking info had not budged there appeared to be an issue in transit. Spreetail then contacted me and informed me the item was damaged in transit and asked how I would like to proceed. I opted for a replacement and within an hour of asking for a replacement I got a new shipment confirmation with tracking and in two days had my missing item! Customer service was great and fast!

I ordered a Mariner 3 pic boat on WalMart.com on July 16th. It arrived quickly, with no visible damage to the package. It sat for a few days (July 24th) until I had a chance to put air in it. We discovered that it had a leak along one of the seams, so it wasn't repairable. I contacted the WalMart Customer Care Team, on the 25th, and they passed the information on to Spreetail, with a promise that They would get in touch with me within 48 hours.I received an email and a call that same day. They had all of my information, and they gave me instructions to destroy the boat (they didn't want it back), attach an RMA #, and send them the pictures. I did what they asked and sent them the pictures on the 26th. They said they would ship the replacement out ASAP, with 2 day shipping at their expense. I received the new boat this morning. I've filled it with air, and it's fine. After all of the 1-star reviews of this company, I am surprised and impressed with their level of customer service in handling my return. I believe all of the reviews, but am happy to say that my experience was excellent.

I purchased a drive mobility scooter every thing delivered as promised. I received it 10 days early good job thanks.