VM InnovationsReviews of vminnovations.com

This company sells all pool products for 2 to 3 times the manufacturers suggested retail. Pool supplies are in short supply during the summer of 2020. Once the summer started they doubled and even tripled their prices. This is the definition of price gauging, selling items for more than 20% the suggested retail price because the items are low in stock (or the market allows them to). I wouldn't doubt that they bought out all of the stock so that they could inflate prices. If you can purchase from the manufacturer or elsewhere, you'll save a lot of money.

I tried to purchase a rower through VM express on Target thinking target would have to be somewhat responsible. i was emailed shortly after purchase and told there was a pricing error? and the order would be cancelled. the order sat in limbo on my account for a few days and the delivery date was even moved back. then i got an email from target that the order was cancelled due to my address? i used $20 in target gift cards and only $15 was refunded. on top of that this "open charge" from the company resulted in a fraud alert being put on my card and I had to spend 30 minutes on the phone getting access back. The rower is still listed for sale at the same price and it shows it can ship to my zip code and i live in a house. i tried to call Target about the situation and they would only offer to transfer me to VM EXPRESS. I am now out $5 and all my research on the equipment i wanted to buy is to waste. Don't buy 3rd party and DON'T BUY FROM VM EXPRESS.

I purchase some storage containers from VM Express through Amazon marketplace. The company build me and claimed I recieved the merchandise but I of course did not. I tried to dispute the charge through my credit card, but the credit card claimed the company had proof of delivery. I will never buy from this company again, maybe you shouldn't either.

BEWARE! This is the worst company to do business with! I will NEVER buy from these people again! They will not return past 30 days or if it doesn't meet their expectations. I have a brand new Cell generator that I purchased from Walmart, but the 3rd party was VM EXPress. I purchased this item right before Covid 19, due to personal reasons (losing my job) I was not able to return it in time. Walmart was so genuine and respectful to me but the women that I spoke to for my order was absolutely HORRIBLE! She had an attitude the minute she started to repeat the return policy to me 3 times! She did not want to hear anything I had to say or even TRY to work with me. She hung up in my face! So just know if you are shopping with anybody to make sure you are not buying from VM Express or VM Innovations. I even said can we swap it for the one I actually need? It was a 600$ product, she repeated the 30 days again. I am highly upset, not only that I spent a lot of this product but also how this was handled. I also asked to speak to someone else and she said, "There is no one else you can speak to."

"Price gouging occurs when a seller increases the prices of goods, services or commodities to a level much higher than is considered reasonable or fair. Usually, this event occurs after a demand or supply shock. Common examples include price increases of basic necessities after natural disasters." Below you will see their standard answer to this complaint, which there have been many, since they have increased their pricing 100% since covid-19

I purchased a free standing air conditioner through ebay. When it arrived 4 days after the guarantied delivery date it was a defective unit. It was covered in oil, with an undamaged box. This unit was defective when it was packaged. I contacted the company and was advised to start a ebay return. I was then contacted by them and was told that i would receive a full refund and that they didn't want the defective unit back. I was then told in order for them to give me a full refund, i needed to close my ebay return. I questioned that at the time, knowing that an ebay return couldn't be re opened after closing. I notified them that the ebay return had been closed. Then i was notified that i needed to re open my ebay return in order to receive my full refund. They know that isn't possible! I never received my refund! do not buy from this company!

Ebay scam. Sold defective product in terrible shape advertised "Like New". They then offer you a small refund $10-$20 and endless emails knowing its a pain to return.

They sold me a bad defective pool and they go back and forward to try to tell you to keep the damaged product they even offer 30 back is I keep the damaged product told them to send a label and box to have this shipped back to them they still haven't answer, STAY AWAY FROM THIS COMPANY OR LOSE YOUR MONEY THEY ARE A SCAM