VM InnovationsReviews of vminnovations.com

If I could give 0 stars, I would! I ordered a pool through spreetail, on Walmart. huge mistake. I’m always good about reading policies and whatever and I swear, there was nothing said about a 30 days return window until after the fact when I went to return! It has only been a little over 30 days & I have got nothing but the run around with this company! the pool I ordered is completely untouched. haven’t even been set up for my child to us this summer. & they still will not take it back. $360 dollars & they have the nerve to tell me to resell, keep till next year or DONATE! NO! I want a pool for my child next year but don’t want to keep it and have something be wrong with it then be out almost $400! this is ridiculous!! there should be exceptions, especially for unopened items!

Purchased pool from Amazon with this company. Issued a tracking number that didn't work and never shipped item. Tried to contact seller but only got what seemed to be automated responses and no actual help at all. Missed delivery date with no contact. Had to take day off from work to sign for something that was never shipped. They take your money and lie to you. Stay away from this company!

Worst customer service I ever experienced. They will give you the run around and lie to you. Do your self a favor and don't waste your time or money.

They issue a tracking number (in my case a couple of solar panels), but they never ship out the product. First time with UPS, I got a tracking number but never shows as shipped. Second time was with FedEx, same routine they get a shipping label from the shipping company but never send the item.

stay away very very low rankings ,poor products and service

my name is walter bennett, on march 18th. 2021 i ordered a cornelius capri 18'X52"" above ground pool package, from VM innovations, .i personally took delivery from R&L freight on March 28 2021. it consisted of one shrink wrapped pallet. i called my son that day and had him come over and move everything from my driveway to my covered deck in the backyard. We purchased this pool as a gift for my grandsons birthday and this past weekend i had family members come over to attmept to set it up. Thats when we noticed that we had no top or bottom rails for the pool wall also no instruction manual and no nuts, bolts or screws. what i do have is box #s'61894 and 62113 as well as the pool wall i believe that i am missing box# 61909. i reached out to VM Innovations, and all they could do is to send me the order invoice, they have refused to be of anymore assistance.

ProfessionalScammers! How could Walmart still do business with them! Selling malfunctioned electric produce! Bought a scooter from them for our 8 year old, which came defective! Wanted to return however they accepted no responsibility for the delivery of the defected item, which poses safety hazard to ride!!! No refund offered even though we are 100%eligible, instead they are referring us back to Walmart, which has nothing to do with their unethical selling practices! Beware!!! VM Innovations are scammers, and should be persecuted for their conscious financial mistreatment of their customers.

I give them 0 stars. I woke up to an unauthorized charge from them for $884.80 made 5-11-21 at 9pm that I did not make! They stole my $100.00 and left me with a balance of -$784.80 I had ordered a hot tub back in March and Walmart refunded me bc they didn't ship in time and lost my package it was over 2 weeks late stating if I received it I could discard, keep or return the item. They hacked me and took $100 and they are trying to take $784.80 more!!! Beware they are scammers!!!!