VM InnovationsReviews of vminnovations.com

They spam customers and continue sending unsolicited emails even after multiple requests to stop. I'd never use a company with these terrible business practices. PS: you spammed my company multiple times to use your service (SPREETAIL) as a vendor. This isn’t related to a purchase I made via Amazon from you.

I ordered a faux Christmas tree through amazon.com from this vendor. The order initially showed that it had promptly shipped and provided a tracking code through FedEx but the company immediately contacted me saying that the shipment was running late and possibly lost. I was concerned because the amount of the order was so much (over $600) and I needed a tree in time for Christmas and thought I had solved that problem with this order. This vendor's tree was the cheapest option for what it was that I could find online btw. They offered me a refund and I took it reluctantly and began searching for another option (all more expensive). Then, half of the tree I had ordered showed up weeks later (post refund) with the other half nowhere to be found to date. FedEx says they never received the package from the vendor at all despite having a tracking number. I contacted the vendor to let them know I had received half of the tree and they want me to ship it back! It is a huge box. It should not be my responsibility to send it back. They say they do not have the other half of the tree either to resend and make my tree functional (even if I pay the full price again). My overall experience has been a very stressful and unpleasant holiday hassle. Do not deal with this vendor just because they offer good prices. You get (or don't) what you try to pay for!

Cancel my order on Target Just to sell item for $60 more. I sure hope that TARGET discontinued using this company for third-party marketplace. They are a disgrace I would rather use Amazon. At least they don’t cancel your order to sell it to you at a higher price Because the item sold out quickly.

Absolutely horrific, the worst experience with shipping I’ve ever had I was delivered a pallet falling apart held together with packing material and what I ordered was actually falling out of the destroyed box it should have been in and damaged. No signature required and I was basically told I could not deny the package. And this purchase is from a large well known company who is assumingely using them to drop ship items. I was originally given ups tracking that never worked for this item and it showed up as such with this shipper. Frustrated beyond belief. This shipper also seems to be popping up frequently on google when under the shipping tag, avoid at all cost.

Do not order from this company. If you're not satisfied with what you buy they charge more to ship it back to them then you paid.

If I could provide negative stars for this company I would. Please keep in mind when ordering anything from this company that you do not want to order in advance, they have a 30 day return policy even if they send broken toys to you. Furthermore, it has been confirmed after speaking with CS rep and getting passed onto the manager, Erica, that no reviews are done of the products that they receive in to sell from the 3rd parties so they have no idea that they are even sending out broken toys. Thanks for doing nothing except costing me $50.00 for an investment into your pathetic company.

Ordered a Curt echo brake controller on 7/17/21 from Walmart and received the order from Spreetail the day before I picked up my new camper, about a week later. The RV salesman helped me set it up and while doing so we noticed that the setup card had a different pin number than the one on the controller. After trying the first one, which didn’t work we tried the other and it was able to sync with the app. We took the trailer home and there it sat until our first trip on Sept. 14 from Florida to Massachusetts and back (18 days). During the trip the trailer brakes began operating sporadically and ultimately kept locking up at the slightest touch of the brake pedal. I contacted Spreetail via email on 9/29 explaining the problem and they replied that I should contact the manufacturer. I spent an hour on the phone with Curt tech support and the end conclusion, after finding out that the pin numbers did not match from the original package, was that I had been sold a returned and defective controller, do not use it any further, and that Spreetail/Walmart should replace it. I called Spreetail customer service and the woman I spoke to was very nice and said that she would process a return authorization and as soon as they received the old one they would send me out a new one and I would get an email verification within several hours. After not receiving the authorization, the next day I again called customer service and was not so nicely informed by a different woman that the authorization was declined because the sale was over 30 days old. I tried to explain to her that this was in fact the first time we had the opportunity to actually use the product and that we were now driving without any trailer brakes her response was they would not replace it and “have a good day”. I called back the tech at Curt and he very graciously said that although the original seller should be replacing it that he would immediately send me a new one and although it would not arrive until I got home he did his best to expedite it. In the meantime I drove the last 1,000 miles home very carefully without any trailer brakes. A HUGE warning to others who buy anything from Walmart that comes from Spreetail. They sent me what appears to be a previously returned and defective brake controller and refused to make it right. I will be sending this review to every review site I can including the better business bureau. So my response to the customer service rep at Spreetail, “No, there is nothing else you can help me with, Have a nice day”

You could paste the reviews here from other unserved customers. Their game is to defraud people and then pocket whatever money is not claimed back through credit card disputes. If you came here first to check their reputation, instead of just trust them because they SAID they work with FedEx, then heed the advise and do not trust these people. Edit: Their reply to me was dilatory. I have already dealt with their "team" and was declined any assistance. Damage control, that is the reason they replied in public after denying me and (how many) others in private.