VM Innovations Reviews | Read Customer Reviews of vminnovations.com

VM InnovationsReviews of vminnovations.com

2.0563 reviews
Home Goods Stores
2021 Transformation Drive Suite 2500, Lincoln, Nebraska

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VM Innovations

About VM Innovations

At VMInnovations, we believe life is better when you have the right gear to enjoy it. For over a decade, we’ve been helping families and adventurers make the most of every season with high-quality outdoor, home, and garden products built to last.From backyard fun to durable home essentials, we specialize in goods that bring convenience, comfort, and joy to your everyday life. We’re passionate about offering the best prices, backed by free, fast delivery—so you can spend less time waiting and more time enjoying.Whether you’re upgrading your outdoor space, enhancing your home, or shopping for durable gear, VMInnovations is your trusted partner for products that perform and a shopping experience that’s as easy as it is reliable.

VM Innovations (vminnovations.com) has 563 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.

Also known as: vminnovations.com
Website: vminnovations.com
Category: Home Goods Stores
Location: Lincoln, Nebraska
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 59% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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VM Innovations reviews

Showing 407 reviews with 1 star · Clear filters

Leo G.
Apr 20, 2022
No shipping refund
Received a non working unit from this company. When they accepted my return they refused to reimburse my shipping cost of $133.00 saying that they provide free shipping slips for returns. When in fact I used the return label they sent me and still had to pay shipping. I even provided them with the shipping receipt and tracking number and they still refused. Be weary of ordering from them especially if you end up having to return your item.
Response from VM InnovationsApr 20, 2022
Hello Leo, I am so sorry to hear that you had difficulties with returning your order. If you could provide us with more information we can look up your order number and figure out how the solution to your problem was missed. Our labels are 100% free via FedEx, we provide labels within the return period of each Marketplace. Unfortunately, if you did not use the FedEx labels we are unable to reimburse the shipping cost as we do not use other carriers outside of FedEx for our initiated return. Please provide your order number in order for us to investigate this further. We would be happy to assist you with this. Or you can reach us at (866) 639-9320 or email us at [email protected] and we can help you directly from there.
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Karen
Apr 8, 2022
DO NOY BUY FROM THIS COMPANY!!
DO NOY BUY FROM THIS COMPANY!!! Bought air mattress $80 and it held air for 2 months. Company wouldn’t do anything about it. Thankfully it was thru Amazon and they have a guarantee policy!!
Response from VM InnovationsApr 10, 2022
Hello Karen, I am so sorry to hear of the negative experience you had shopping with us as with our Amazoin orders we honor the 90-day policy. If you could provide us with more information about the matter we can look up your order number and figure out how a solution to your problem was missed. Feel free to reach us at (866) 639-9320 or email us at [email protected].
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Maria
Feb 16, 2022
Sent the wrong color item
Sent the wrong color item. It was mislabeled on their side. Claimed they sent a return shipping label. Unable to provide proof of that. They are just trying to avoid fixing their mistake . Worst purchasing experience
Response from VM InnovationsFeb 18, 2022
Hi Maria, I am very sorry to hear about the mix-up and that you haven't received the prepaid return label. We definitely want to own up to our mistake and get this taken care of! Unfortunately, based on the information provided in this review, I was unable to locate your order information. Please reach out to us with your order ID and the email address at which you would like to receive your prepaid label and we would be happy to get that going ASAP. Spreetail (866) 639-9320 [email protected]
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Kyle S.
Feb 6, 2022
DON'T DO BUSINESS WITH THIS COMPANY!
DON'T DO BUSINESS WITH THIS COMPANY! We were a vendor with them. We spoke to Kenny (he left the company about 4 weeks after speaking with him) Then we dealt with Lindsay and Liza. They were great at first. Seemed to want us to succeed. They helped us along the way. Then it all went downhill. We were not on the sites they said we were going to be on. They had said they would order more and more units from us as the PO's came in, they didn't. Then we asked why we weren't on Target? They said it took 90 days to get on that site. Wrong! We spoke to another vendor and he was on Target less then 30 days from starting with Spreetail. THEN they sent us a PO. We fully prepped the order with material, labor and they sent us a cancellation of that order once we were ready to go. They did not honor their side of the deal, they lied to us from the beginning and looking back, hind site is 20/20 they are not business friendly. When they promise you the moon- RUN! Do not do business with this company.
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Brittany R.
Feb 5, 2022
price gauging
Spreetail was price gauging all summer on pools. They marked up there pools by nearly 100% because of the pool shortage. Terrible company will be reporting them to everyone.
Response from VM InnovationsFeb 6, 2022
Hello Brittany, I am sorry that the price of our pools is higher than you were hoping. The market price of our items may fluctuate automatically based on a variety of factors. At this time, the price being shown is what the item is currently selling for so we would not be able to adjust it in any way and I am sorry for any inconvenience this causes. Feel free to check back on our pool items at a later date to see if there are any changes or promotions running at the time. Let us be clear that we do not partake in price gouging and are compliant in all laws related to price gouging. If you have any additional questions please reach out to our team directly at 866-639-9320
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Everett B.
Feb 1, 2022
Dishonest Company !!
You make one order from them they send the wrong item. Then they save your credit card info and charge $400. and send you something you didn't order. Why would you order from them again when you was unhappy the first time. STAY AWAY FROM THIS COMPANY !!!!!!!! You are BOTH very CROOKED Companies.
Response from VM InnovationsFeb 1, 2022
Hello Everett, I see that you made a purchase from us via Wish.com. For these orders, Wish.com handles all payment and does not share payment info with us. We recommend getting in touch with the folks at Wish with any payment questions. However, if you have any questions for us, please contact us at (866) 639-9320 or at [email protected].
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Keith M.
Dec 31, 2021
Chicken feeder and waterer
I bought a chicken feeder and waterfront about 3 months ago haven't gotten them didn't get tracking number don't know where they are can't get a response from anyone
Response from VM InnovationsDec 31, 2021
Hi Keith, I'm sorry that you haven't received your product. We definitely want to make sure that you get the product you ordered. However, I'm not able to pull up an order based on the information you provided. Could you provide an order ID? We can be reached 24/7 at (866) 639-9320 and at [email protected].
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Kenan C.
Dec 9, 2021
Truly the most frustrating
Truly the most frustrating, worst customer service I've ever worked with. Not sure if they're just that incompetent or flat out lying, either way I'll never buy from them again.
Response from VM InnovationsDec 12, 2021
Hi Kenan, I am so sorry to hear of the negative experience you had shopping with us. If you could provide us with more information about the matter we can look up your order number and figure out a solution for you. Feel free to reach us at (866) 639-9320 or email us at [email protected].
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