VM InnovationsReviews of vminnovations.com

Spreetail has the absolute worst customer service. Their Amazon operations are a complete disaster. They charge customers for products they didn't even order and refuse to give refunds. Spreetail basically steals from people. Be warned.

Only sent 1 item i ordered. That item was broken! Very poor

The company do not send out what you order. Do not order anything from them on Amazon! The company is unprofessional and are ripping people off especially Amazon who have to refund on their behalf. They use Hermes which are the worst courier company in the U.K. They dump parcels anywhere and lie and say handed to the customer. Citizens get rid of these companies and don’t support them.

APPALLING CUSTOMER SERVICE - HAVE TO GIVE 1 STAR TO REVIEW 🤷🏻‍♀️🤷🏻‍♀️ Only 1 of 4 parts of the order arrived (all parts were identical). I have emailed MULTIPLE times asking for the other items / details of their dispatch or a refund... ABSOLUTELY ZERO COMMUNICATIONS. Reading the other reviews I see that they are not really bothered with menial things like good customer service. Like many other reviewers, I wish I'd have read the previous reviews before I ordered. I used an intermediary company to make the purchase, have used them before with great success. They state that they do not get involved with transaction issues. 🤔🤦🏻‍♀️ STEER CLEAR

One star is too good for this company. Ordered a shed yesterday. Paid n full and received my order confirmation. Spreetail much have listed the wrong price so they contacted eBay and lied saying I canceled the order. Tried reaching out to manager. They could care less. Beware FALSE ADVERTISING. Refunding for something you didn’t ship does not sound like a remedy to me. I wish I had seen all these other reviews before I placed my order. Seems like this company is very bad business practices and does not care about customer service. Just another sale or not

Brought a intex sand filter a few months ago and it has now stopped working, contacted spreetail_uk and was told we would refund you the full amount and this was on the 4th October, no refund has arrived and they have since told me it's ebay fault for not processing the refund, contacted ebay and got proof they was lying, so contacted them again and now they're saying ebay need to refund me....the company is an absolute joke. I wished I read reviews before I purchased the filter from them because as you can see from how many times they have done this on here, it proves they're just taking people's money and not caring about there customers, I would avoid this company at all costs, I'm going to leave reviews on every review site possible and on all social media platforms. Also ebay don't care about there customers either, been with them for over 5 years and now I won't order from them either.....

Beware of this company! We ordered a L shape sleeper couch when item was delivered we received 3 boxes which was 2 of the same item and missed the whole 2 seater piece to complete the couch. When contacting the merchant we were told they didn’t have stock when the site still showed there was stock to purchase after continuous chats they offered us £166 to outsource the product ourselves?? After continuous chats since the 10th October no one is able to assist over the phone no one responds to my emails and everyone I chat to via Amazon gives new and different information still without giving us a reference number to track the order! To date this matter is not treated as urgent and they just don’t care yet sitting with all my money and not providing the service expected from them.

Zero if possible! I ordered a J-A jacuzzi for $500+ for my birthday as I was traveling for business. It sat in the box for weeks until 9/28 when I was able to install. Instantly leaked I got the cowardly response it's over 30 days.... Please 3 days over 30 only because I was out of town! Stop selling junk and you wouldn't have to play these games!