VlookGlassesReviews of vlookoptical.com

My first pair of glasses my prescription was not correct. I will take responsibility and say I put my script in incorrectly so I sent to VLOOK to look at. They sent me back how to put in the script and suggested what it should be. I was told if it was incorrect they would correct it. Not true. DO NOT ORDER if you are more then single vision.

Yes the prices are good but the company makes you jump through hoops just for them to correct the mistakes that they make on your glasses. If I order glasses to transition I expect with them to transition in the sun and mines do not. The only way to communicate is through email; I email and you say “take a picture outside with something under the glasses.” I do that then you say oh well record a video it’s been four days now at this point I just want my money back and to send you your glasses all I initially wanted was the additional fee

THIS IS THE WORST PLACE TO EVER GET GLASSES FROM MY GLASSES BROKE IN LESS THAN 2 WEEKS. WHEN I CONTACTED THEM THEY GAVE ME THE RUN AROUND WHEN I CLEARLY SENT THE PICS OF THE BROKEN GLASSES AND NOW THEY DONT EVEN ANSWER MY EMAIL!! =(

First time ordering from this company and my Prescription must be off and the glasses are to small and hurting my ears this is very disappointing and a waste of money .I will not be ordering from this company again #20210801043234362429 .. UPDATED-it’s Oct 3 2021 still No one help

I’m still waiting for my pair of glasses I’m very frustrated at this poin. I’m not sure if I wi use them again !!

I’ve been waiting on two pairs of glasses since March, it is now May. Highly disgusted!!

I am not sure if I want to reorder again. 1st it was the glasses were caught up in custom they did not know when I was going to send them out. They said they were send me another pair or refund with me leaving town for 1 month I said go ahead and refund will repurchase on my return then I get another email. Saying i would receive them 4/13 and then they said they were delivered I advised them I did not received it... They have now stop emailing me back

I had two pair of glasses made and they COMPLETELY did my prescriptions wrong. I don't know what numbers they were looking at but they wasn't the numbers in my script. They even had the nerve to send me. Copy of my script. My doctor checked the glasses they made and it was no where near the script I inputted and gave them. Now they want me to send them the glasses back in order for me to get a corrected pairs🤬 Very disappointed in their service. To their answer: the reply is very bogus. it seems this is what they reply to everyone's problems instead of owning up to the screw up. My prescriptions clearly say +375 but they made my glasses a +500. How does a 3 look like a t 5?? If I could post a pic would what they have on file to what was dont I would.. I have yet to hear from them about my issue.. then they want me to send my glasses back to an apartment in texas..