VizilokReviews of vizilok.com

Quick response time!

Was easy to deal with after getting the $36.05 freight straightened out as a credit to the initial order being placed. Thank you ANA!!!!!!!!!!!

Terrible, I have been waiting for over a month to receive a replacement handle. All documentation as requested was sent, confirmation email saying the handle would be shipped and it has never arrived. Follow emails requesting the handle have never been answered. If the products are being spec'd in a government tender you would think the service would be better.

Product didn't hold up more than a month. Vizilok had poor customer service and did not offer replacement or refund. I will never purchase again.

Easy to order and even had to make a quick change and it was done in a couple of minutes. Pleasant helpful staff!

Cant get in touch with customer service. No telephone number to call. No emails returned.

Only cylindrical lockset with an occupancy indicator on it that I could find. Is not commercial quality though. Cheap, thin metal parts. Indicator on one of the locks will not fully turn to the green or red vacant or occupied status, it stops partially between the two, adding some confusion and making me look like I don't know how to put locks in but I am a locksmith and have done many. The poor quality hurts my reputation.

Arrived earlier than expected. Quality product. No issues with installation. Works well.