Vivimu.comReviews of vivimu.com

Placed an order over three weeks ago and it hasn't shipped. I just want to know what is going on with my order, but they never answer the phone. They don't return calls, and they don't return emails. They have no problem charging my card. A very unprofessional outfit!

I’ve seen a lot of negative reviews about this company. But I had nothing but the best customer service from them. Any issue I had with an order was answered promptly and corrected. They also sent me some free products which I really appreciated. Will definitely continue to order from them!!!

Edited to one star as this compsny is hot garbage. Ill just hsve to do a charge back apparently since its hard for these guys to do their jobs. Honestly 2 star over shipping. They offer expensive options but do crap all to actually make sure people get the shipping times they paid for. I'll just be returning and moving on. Absolute garbage customer service. Sent 3 emails made 3 phone calls. No answer from any of them. I'll tell you right now, don't pay for their expensive shipping. They'll just sit on the order ensuring you dont get what you pay for. Screw these guys. Can't wait til I see they've been shut down. Hate to pray for someones down fall, but this is by far the worst experience I've ever had with an online vendor. Emails, phone calls, all to no answer. If they don't want to do their jobs I'll do it for them.

The products are top notch the customer service is above and beyond and the response time when you have any questions is less than a day what more can you ask for great company I highly recommend.

Edited from 5. They sent me 100g, it was obviously contaminated. Smelled like black pepper and chemicals. Sent it back. They sent me another batch. It's the same, just a little less smelly. I was happy at first, especially with the customer service, then my friend sent off some of the product to have tested. We just got the results back. Yikes. It's a shame... Now it's gonna be banned here and this is what I have as my last ever 100g. Thanks. I'm just gonna leave my review 2/5 speak for the purity.

Much better than gilded extracts. They actually have good customer service and don't run off with your money

I placed my order June 10th and it's coming on June 14th. I feel like the bad reviews on here are from people who used standard shipping and think their order will come ASAP. The first time I ever ordered they took a week. This 2nd time around took only 4 days, the delivery time ranges, this should be expected with standard shipping. Overall great experiences with them so far and will continue to buy! :)

Order has been processing for over 4 days! This is very frustruating.