Vivimu.comReviews of vivimu.com

Got this unsolicited message from Vivimu earlier this week: "Hey Ben, Bret Worley here. I own Vivimu. It's been about 142 days since your Watermelon Delta 9 + CBD Gummies - 20 counts, and I'm writing to our old customers myself, one at a time. Straight up: we haven't always gotten it right. Orders shipped slower than they should have, links broke, and for a while our own site blocked some states at checkout by mistake. That's on me, not you. So we overhauled the whole company: a rebuilt site and checkout, a lab COA on every product, and orders packed and shipped from Colorado with tracking sent to your email. We also brought prices down for good. Concentrates, gummies and most extracts are 80% off through Sunday, and flower has its own lower everyday price. Here's my honest question: are you still using Watermelon Delta 9 + CBD Gummies - 20 counts, or did you move on? If you're still in, reply "same" and I'll price that order for you myself and send one link. If something went wrong last time, tell me. I'd rather fix it than lose you. Easier by text? Send me your cell and I'll text you from my line. Bret" and then my reply i get this automated message: "Got your note — I read these myself, not a bot. You'll hear back from me or my team within the hour during the day; evenings and weekends, first thing in the morning. If it's about an order in transit, Vivimu has the latest. If you need to add anything, just reply to this email." So I start asking questions, all responses are from "Bri Buyaki (Vivimu Customer Support)" But every message ends with "Bret" I was told they were going to look into some products and get back, days go back and I get a follow up message on a new thread asking if I am going to order stuff, like they had completely forgotten they had action to follow up on product questions. I asked if they were a bot, and this was the reply: " Bri Buyaki (Vivimu Customer Support) Oct 2, 2026, 11:14 AM MDT Fair question, Ben. I use an AI assistant to help me keep up with messages, and it lost the thread from our other chat. That's on me. *trimmed for brevity* Bret" So without asking, I am told this is from "Bret" and then after weird conversations, it's admitted that it's AI while posing as "Bri" who is posing as "Bret" ?? This is such an odd experience, I didn't have a problem with Vivimu, planned to order from them again but proactively lying to me about not being a bot when you're clearly a bot does not sit right with me. Just say you're a bot, stop trying to deceive your customers. Because if you're willing to lie about using bots to make a sale, what else are you lying about to get customer money? Done with you all.

Scam company since the new owners. Spent $100 and never received a shipping label / tracking number and customer service has been no help . They won’t refund me and are not responding now. The age verification process is so wonky you’ll put in your ID and verify your age and then it goes right back to not being sent. I’m 28 and have a valid ID, this company is intentionally misleading with old testing labels and very inconsistent. Save your money and drive to the nearest dispensary before you think of ordering this “fake thca” .

I ordered 2 ozs of flower and only recived 1. And havent herd anything from thare end yet.

They may have been good before but they have literally dropped to the bottom. Shipped 1/2 an order....ghosted by three emails.....called and numbers were either not working or not taking voice mails. The company is certainly getting rid of whatever they have before the BAN goes into effect I would NEVER send money to then since what ever you get may be garbage/old stock. Made a charge back to get money returned and threw what I got from them in the garbage. F THEM and there thieving ways..... come back 01/2027 and tell me I was wrong. They are scum making fire sales of anything they can

I ordered my distillate on the 4th, and my package arrived on the 26th. They have absolutely horrible shipping and their customer support took atleast 2 weeks to respond to inform me that they were delayed. The delivery itself is the biggest reason to never order from them, but asides from that, their distillate is over priced compared to other companies. And when I took a dab, it tasted like chemicals compared to the light hay taste of others. Sure you got what you ordered within maybe a month, but this is a competition between companies and vivimu just sucks.

Ordered on the 28th of February, still absolutely no updates on my order and i’ve emailed them several times with no response back. do not order

Been waiting for an order update for two weeks as they ignore all communication and continue to push sales. Don't know if they're exit scamming, or if they're backed up from trying to sell everything, but it's not a good look Update, received my package and I'm pretty sure weights are entirely off. Packaging was much worse quality as well. Definitely in the process of exiting the industry and maximizing cash after the lawsuit the owner is dealing with as well as per the looming hemp ban.

Sometimes patience apparently gets you nothing. Vivimu is currently as of March 14th 2026, ghosting all communications and holding the funds as processing on my order for 2 weeks now. I have tried every method multiple times for explanation with no answer. Never dealt with this from this company and considering the legal issues reported, I'm not sure what is going on. But this morning, vivimu is still sending out email offers and discount codes. So that's even more baffling. Frustrating to say the least and if not remedied in the coming 10 days, I'm filing a goods not received dispute with the bank.