Vivimu.comReviews of vivimu.com

I have placed two orders in the past month with this company. I had an issue completing the first one. I contacted customer service by email and they replied within a business day. By then I had successfully processed my order. My first order arrived in a timely manner and well packed. I have received confirmation and tracking information for my second order paced yesterday. In my experience this company offers good customer service. I would recommend them and I will be purchasing from them again..

UPDATE* After 17 messages 12 days of going back and forth I got a partial refund not sure y it took that long also when you get a good batch it is worth the money especially when they have a sale but for a bad batch make sure you get taken care of. I changed from 1 star to 4 since they did fix this problem would of gave them 5 but they forgot to give me a refund on the bad terpenes but im so over it idc anymore also took way to long to fix it they say they hired new CS so Ill forgive them. *ORGINAL 1 STAR REVIEW*= Order #62567 was placed on July 3, 2023 didn't get it until the 11th I chose 2 day shipping first issue 2nd biggest issue I got 100g of cbd after I was happy with the quality of the 28g I got previously from them and just as people stated here bait and switch. not only was the quality unusable for vape but around 1/7th of the cbd was missing didn't notice this until my 3rd order another 100g of cbd. so they will not work with me they will only take a return and not a partial refund even tho at this point I have spent over 500 dollars on there website in 1 month this is my 4th order 3rd on this account and my 2nd order on this account. They took 11 days all to just tell me they will give me 30 percent off on my next order when i already have an order after the problem order so i ask can i get a partial refund on that then and they said no. they really seem to not want to stay in business and I pray I do not have perm lung damage from this tainted cbd instead of returning it maybe I should pay to get it lab tested and start a lawsuit as my lungs have not recovered and they don't care about me at all. stay away from this company please! also check my profile picture for the cbd difference same company same product ordered within a 2 week period of each other inconsistent and bad customer service.