Vivimu.comReviews of vivimu.com

I've been buying from Vivimu since 2022 and have never been disappointed. There have been times that I have had to adjust my expectations for products to the reality of the pricepoint that I purchased them at, but once that was equalized, I couldn't be happier. Vivimu is like generic cereal. Do their products have all the same ingredients as the competitors? Yes. Do their products function the same as the competitors? Yes. Are you paying a markup for Vivmu's product? No. It's not quite as good as name-brand cereal, but its amazing for the price! I don't expect 'Cap'n Crunch' when I order from them anymore, but I'm happy with the 'Berry Colossal Crunch' I get every time.

great service and great shipping. overall great experience! Bret reached out to me and was ver kind!

Got this unsolicited message from Vivimu earlier this week: "Hey Ben, Bret Worley here. I own Vivimu. It's been about 142 days since your Watermelon Delta 9 + CBD Gummies - 20 counts, and I'm writing to our old customers myself, one at a time. Straight up: we haven't always gotten it right. Orders shipped slower than they should have, links broke, and for a while our own site blocked some states at checkout by mistake. That's on me, not you. So we overhauled the whole company: a rebuilt site and checkout, a lab COA on every product, and orders packed and shipped from Colorado with tracking sent to your email. We also brought prices down for good. Concentrates, gummies and most extracts are 80% off through Sunday, and flower has its own lower everyday price. Here's my honest question: are you still using Watermelon Delta 9 + CBD Gummies - 20 counts, or did you move on? If you're still in, reply "same" and I'll price that order for you myself and send one link. If something went wrong last time, tell me. I'd rather fix it than lose you. Easier by text? Send me your cell and I'll text you from my line. Bret" and then my reply i get this automated message: "Got your note — I read these myself, not a bot. You'll hear back from me or my team within the hour during the day; evenings and weekends, first thing in the morning. If it's about an order in transit, Vivimu has the latest. If you need to add anything, just reply to this email." So I start asking questions, all responses are from "Bri Buyaki (Vivimu Customer Support)" But every message ends with "Bret" I was told they were going to look into some products and get back, days go back and I get a follow up message on a new thread asking if I am going to order stuff, like they had completely forgotten they had action to follow up on product questions. I asked if they were a bot, and this was the reply: " Bri Buyaki (Vivimu Customer Support) Oct 2, 2026, 11:14 AM MDT Fair question, Ben. I use an AI assistant to help me keep up with messages, and it lost the thread from our other chat. That's on me. *trimmed for brevity* Bret" So without asking, I am told this is from "Bret" and then after weird conversations, it's admitted that it's AI while posing as "Bri" who is posing as "Bret" ?? This is such an odd experience, I didn't have a problem with Vivimu, planned to order from them again but proactively lying to me about not being a bot when you're clearly a bot does not sit right with me. Just say you're a bot, stop trying to deceive your customers. Because if you're willing to lie about using bots to make a sale, what else are you lying about to get customer money? Done with you all.

Excellent products, more-than-fair prices, lab testing, and outstanding customer support. Packages are delivered with professional packing and clear labeling. Bret personally ensured that my order was sent promptly - thank you, Bret! - and the products themselves are potent, effective, and enjoyable. Keep up the good work!

Vivimu has been very reliable when other sites haven’t. For those who have been buying these products over the past few years, you’ve probably seen lots of different vendors come and go. Vivimu is the site I’ve had the best experience with. Any potential issues have gotten resolved quickly and completely. Never had any issues with communication, pricing is excellent.

They're providing excellent customer support. Even when I had a typo lol. This hemp ban is the worst and they're doing what they can.

The current batch of Live Resin distillate is the best I've ever had, bar none. It smells sweet, has a light uplifting taste, and looks like the lemon in lemon meringue, but the effect is a no holds barred knock out punch that lasts as long as you'd want a good break to take. I knew Vivimu had the best concentrates on the market, but this batch is EXCEPTIONAL.

The customer service was extremely quick to respond to my issue even after hours and it was resolved immediately. This is the type of customer service we need everywhere I will definitely be ordering again.A++ service 5*