VITUREReviews of viture.com

Kauf und Lieferung verliefen zu meiner vollsten Zufriedenheit.

My ultras worked flawlessly. No cracks, great experience. Four months of heavy use later, The newest update was a no go so I contacted customer service. I mailed them back FedEx, prepaid label, Thursday, got a brand new pair Sunday afternoon/ vip Experience. I stand behind this company 100 percent

Performed as expected. SpaceWalker is awkward. Highly recommend the Neckband Pro. Battery life is lacking but pairs well with the Beast.

i have the luma ultra glasses, i bought 2 pairs as the first pair were faulty. i mixed up the glasses with boxes and asked them how i could pair box and glasses (serial number ) they told me how to do so. Also i have the older charging adaptor which no longer provides 3dof with the newer glasses. I queried this and Ruby from viture support was very helpful and explained in great rdetail as to why this was the case and that a new adaptor was imminent. This was done in a very friendly and understanding manner. I think many other customer service departments could spend time with viture to see how it should be done.

양쪽 근시 다이얼 영점 위치가 다름 0 디옵터일때 같지가않음

По началу не был уверен, но это новый уровень технологий. Я невероятно рад покупке. VITURE - вы молодци! Пользуюсь Viture Beast каждый день.

Solid customer experience throught the ordering process

I gave these glasses 4 out of 5 stars. Overall, I'm very happy with them and think they're a great product, but there are a few areas that could be improved. The first thing that stood out to me was the presentation. The slide-down packaging feels premium, the carrying case is sturdy and well-made, and the dedicated pocket for the cable is a thoughtful touch that shows attention to detail. Setup was also very straightforward. Installing the app and getting the glasses up and running was quick and easy, with no issues during the initial setup process. My biggest criticism is the software experience. The app feels a bit bare-bones, and the firmware update process needs improvement. The first time I opened the app, it prompted me to update the glasses. During the update, the connection to my phone was interrupted, leaving the glasses completely unresponsive. None of the button combinations or reset attempts worked, and I had to connect the glasses to my computer and manually reinstall the firmware to recover them. If I hadn't had access to a PC, I would have been stuck with unusable glasses. Mobile firmware updates should be much more reliable, especially if recovery currently depends on having a computer. Another small nitpick is Samsung compatibility. If you use a Samsung phone, SpaceWalker doesn't integrate well with Samsung DeX. Since you can't make SpaceWalker the primary interface, the two systems end up conflicting with each other, resulting in a confusing and inconsistent experience. As for the hardware, I was surprised by how warm the displays became during use. I could feel the heat around my eyelids. It's not uncomfortable enough to stop me from using the glasses, and it's definitely not a dealbreaker, but it's something potential buyers should be aware of. Finally, considering the price, I expected a few more accessories in the box. In particular, I think a basic splitter dongle should have been included. The glasses drain a phone's battery fairly quickly, and while Viture offers a separate battery accessory, I already own my own power bank. A simple splitter dongle would have allowed users to charge their phone while using the glasses without requiring the purchase of another accessory. The premium battery pack could still remain an optional upgrade for those who want the all-in-one solution, but including a basic splitter would add a lot of value. Overall, I really enjoy using these glasses. The hardware, build quality, and overall user experience are excellent. If the software becomes more reliable and a few small quality-of-life improvements are made, this would easily be a five-star product.