VittoriavanetiReviews of vittoriavaneti.com

They need to refund me, however they’ve been making up excuses for two weeks now as to why they can’t do that… Be careful. Also half of their pictures are stolen from House of CB

5 star reviews are absolutely untrue! I recently ordered one dress with them, and was told it was coming from Italy or the US. Instead it came from China, and was poor quality. After reaching out to the customer service team, they offered me 50% refund. I have since pursued a case with my bank to get my money back. I would recommend that anyone thinking of buying from this brand DON'T.

I strongly advise against shopping here. My experience with this store was absolutely terrible. I ordered two dresses, and when they arrived, they were cheap, poorly made, and completely unwearable. The dresses looked NOTHING like the photos on the website, which are clearly stolen product images. This is fraudulent advertising at its worst. When I contacted customer service, I was met with a manipulative offer to keep the defective items for a partial refund. They falsely claimed that return shipping would cost $30–$50, which is completely untrue—the total cost for the dresses and shipping was under $10. They tried to make me pay for return shipping, even though the items were defective and misrepresented. This store is unprofessional, misleading, and dishonest. I will be opening a dispute with my payment provider because they refused to offer a fair resolution. I want to warn others—do not fall for the misleading images or the false promises. If you value your time, money, and trust, stay away from this store.

PLZ DO NOT BUY. TOTAL SCAM. I WOULD GIVE ZERO STARS IF I COULD. Totally on me I clicked purchased on an Instagram ad—last time and learned my lesson. Store sells products which look nothing like the photos and refuses to honor return policy. I emailed multiple time for a refund and they “bargained” for a 25%, 50%, and finally 75% refund as their “final offer”. They market as being an Italian small business but have a Chinese shipping address. Furthermore they do not provide a shipping label for the return.

BE CAREFUL, IMPOSTOR!!!! I ordered two dresses, one in black and one in beige (Rosalind Maxi Dress). I believed in „hassle-free returns“ and „30 day money back guarantee. I just wanted to return the beige one, first they offered me 10% if I keep the dress. Then 30% and then 50%. I got very annoyed and forced again to get a label. They really send me the adress so that I can pay for about 50€ to ship that package from Germany to China. VERY DISAPPOINTING!!! THE COMMENTS ABOUT RETURNS MUST BE FAKE!!!!!!! Find yourself dresses in shops which are worth it. Shame on them!

All 5 star rating for the brand are from bots, comments are 100% AI written. It ain’t coincidental that they all just have one review and all sound so robotical. @Trustpilot please do something! they are scamming people and their current rating is not reflecting reality. As I mentioned in my other review, this brand is SCAM! Bad quality & different design from pictures. Wasted 120 euros on 2 dresses and both were cheap copies from China probably worth 5 euros each. If you want more detail read my other review.

Really poor quality.. like really bad. I went to file a return and I realised they don't take return, just exchanges or gift cards!? I don't want to order anything else.

Shipping is always quick and straightforward, and the quality of the product is exceptional. This is my fifth time ordering, and they never let me down!