VittoriavanetiReviews of vittoriavaneti.com

SCAM!! Hands off !!!

Qualità pessima, impossibile fare il reso. Hanno "accettato" di effettuare un rimborso parziale del costo del vestito ma non hanno mai effettuato il pagamento. SCONSIGLIATO

It would be 0 if it was possible.

SCAM. Ordered a dress in January which arrived too big and the quality was definitely not 80$ worth. When I tried to return the dress they refused and offered me a pitiful 30% refund, which I denied. They countered at 70% but I have still not received my money back. All my emails are being ignored. They have even changed their Instagram name to Almond Muse, where they are also ignoring my queries. Total violation of Consumer Protection laws!

Dress doesn’t look the same in real life as the pictures, the corset is stretchy and gives no support. And not possible to return? They try giving you vouchers or partly refund but I’ve been waiting for my refund for over a month. Was also difficult to follow tracking (as I ordered express shipping and it did not help). Do not shop here!

Please do not order or buy from this website I been ordering 2 dresses first i ask for refund money and i order again after i thought i will get refund money until i get my dress am so disappointed the dress was not good quality like in reviews a quality like Shein And i get my dressen and still don’t get my refund money until I try to send email they so many times every day no response no reply or anything from them But before i refund money and order another dresser they always reply after that in a few minutes Now i think they are scam they have no response me And dresser was so disappointed

Beware!!!! This website is an absolute scam! I ordered a dress from them that was delivered after 10 business days although it was supposed to arrive much quicker! The quality of the dress was appalling! Fabric, inseam - everything was utterly disgusting! I’m quite gutted it was already too late when I realised majority of “their” designs were stolen from House of CB brand! I asked for refund and they started to weasel about refund amount offering 30% refund just to keep the dress. Eventually we agreed on 70% refund that was supposed to be refunded back to my account within 10 working days. It’s been over 10 days now and no payment has been received. They even stopped responding to my emails! I will chase with my bank now! Misleading and unprofessional brand! I wish them good luck and good health because they will surely need it!

5 star reviews are absolutely untrue! I recently ordered one dress with them, and was told it was coming from Italy or the US. Instead it came from China, and was poor quality. After reaching out to the customer service team, they offered me 75% refund, but I still didn’t get my money back. I would recommend that anyone thinking of buying from this brand DON'T!