VittoriavanetiReviews of vittoriavaneti.com

Warning: Unreliable Company & Failed Refund Process I had a terrible experience with Vittoria Vaneti. After purchasing their product, I was dissatisfied and requested a refund. They initially offered me a 100% refund, claiming it would be processed within 5-10 business days. However, despite multiple follow-ups, significantly more time has passed, and I have still not received my money. Their lack of transparency and failure to honor their commitment raises serious concerns about their business practices. Ignoring customers and delaying refunds without justification is completely unacceptable. If you’re considering making a purchase from this company, beware—you may find yourself in a similar frustrating situation. I strongly advise against trusting their refund policy. A reputable business should treat its customers with honesty and respect, not make empty promises.

I bought a dress on the Vittoriaveneti website. The dress arrived (already very late), and unfortunately it is made of poor-quality materials and it doesn't fit around my hips. I have been waiting for a reply via email for a month, because the website says you need to send them an email as I requested a return according to the instructions. Unfortunately, I have not received any response so far. I want my money back

If I could give a 0 I would. Disgusting quality. Horrible fabric - false advertising and horrible stitching. Thin and cheap! I reached out to them regarding a refund five weeks ago. I still have not received it. They promised it will be in my account in 10 days and still nothing. I have been following up the refund, and I have not received a response. I’ve just reported them to scam alert with the triple ACC

I bought a dress on the Vittoriaveneti website. The dress arrived, and unfortunately, it is made of poor-quality materials and does not meet my expectations. I have been waiting for a reply via email for two weeks, as I requested a return according to the instructions. Unfortunately, I have not received any response so far. I feel deceived.

I am absolutely furious with this company and their TERRIBLE SERVICE. I purchased clothes from them, and the QUALITY IS SHOCKINGLY BAD. The fabric is cheap, the stitching is coming apart, and overall, the items feel like they’ll fall apart after one wash. To make matters worse, I was promised a refund after I reached out about the poor quality of the items, but it's been weeks, and I still haven't received anything. They are ignoring my emails, and I've gotten no response despite multiple attempts to contact them. It feels like I’ve been scammed. Do yourself a favor and avoid this company. Terrible quality, awful customer service, and they don’t even follow through on their promises. I will never be shopping here again, and I strongly recommend you STAY AWAY!

Unfortunately I never received my order. First they respond to me and try to help to get my package. Out of the sudden no responding anymore and my money is gone over 150$. I dont know if its a scam but I never received my package. I hope I can get my money back.

Definitely a scam site. Incredibly disappointed in the quality, the photos and reviews must be taken from elsewhere because the dress quality looked nothing like what is shown in the photos. Paid $132 AUD for something I can’t even sell on because the quality is what I would expect from the likes of Temu of SHEIN. Contacted them to return and get a refund only to be offered a 30% refund and told I get to keep the item. I responded that I don’t want to keep it and can’t resell it and to send through the return shipping details so I can get a full refund and they haven’t responded. I’ve followed up still with no response. Don’t waste your time or money.

I am extremely frustrated with my experience with Vittoria Veneti. I purchased a dress from them, and when I decided to return it, they offered me a ridiculously unprofessional solution: they wanted me to keep the dress and receive only 70% of the amount I paid back. At first, I reluctantly agreed, hoping it would be a simple resolution. But now, three weeks have passed, and they have completely ignored my emails. I have made multiple attempts to contact them, and they have not had the decency to respond. This is beyond unacceptable. Not only is the customer service non-existent, but they also don’t seem to care at all about fulfilling their promises. To make matters worse, I’m left in limbo, without a refund and with no communication from them whatsoever. I would strongly advise against purchasing from Vittoria Veneti—this brand has shown complete disregard for its customers. If you value any kind of service or accountability, stay far away from them.