Vital Records GovReviews of vitalrecordsgov.com

Response from Vital Records GovMay 5, 2022

Hello, Jacqueline. We appreciate the time you have taken to leave us your feedback. We are happy to have been able to help you and meet your standards, for us customer satisfaction is the most important thing. Our service fees are one of the cheapest and include a fully prepared application, pre-paid shipping label filled with the best location for your case, and a detailed notice to make sure your application will be completed without errors. Thank you!

Response from Vital Records GovMay 5, 2022

Hello, Marco. Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Unfortunately, in the last few months, the Health Department has presented delays in their applications which extended their waiting times. Although we have no control over this, we apologize in advance and hope we can count on your trust in future experiences. Thank you!

Response from Vital Records GovMay 5, 2022

Hello, Bernard. Thank you for taking the time to provide us with your feedback. Our apologies for the problem delay in your delivery. Unfortunately, in recent months the Health Department has experienced delays in processing due to past applications. We hope you can receive it soon. We are working daily to improve our service. Thank you!

Response from Vital Records GovMay 5, 2022

Hello, Mark. Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. Our service fee includes UNLIMITED customer support, which State offices do not provide. We provide a ready-to-use application package with instructions on the correct document to provide along, with a pre-paid and trackable envelope to make sure your application package and documents arrive at the destination. We save you time trying to figure out confusing paperwork, and we make sure your application is error-free. Also, we offer all-inclusive packages, some with a rush option, in which we do all the hard work and submission to the state for you.