Vital Records GovReviews of vitalrecordsgov.com

Response from Vital Records GovJul 12, 2022

Hi Derek! We appreciate the time you have taken to leave us your feedback. We provide a ready to use application package with instructions on the correct document to provide along, with a pre-paid and trackable envelope to make sure your application package and documents arrive at the destination. We save you time on trying to figure out confusing paperwork, and we make sure your application is error free. We work very hard to make every customer experience an enjoyable one and we truly regret that we were not able to meet your expectations on this occasion. Keeping our customers happy is our number one priority and I would like to ask you for another chance to retain you as a customer. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

Response from Vital Records GovJul 12, 2022

Hi Cary! We appreciate the time you have taken to leave us your feedback. We provide a ready to use application package with instructions on the correct document to provide along, with a pre-paid and trackable envelope to make sure your application package and documents arrive at the destination. We save you time on trying to figure out confusing paperwork, and we make sure your application is error free. We work very hard to make every customer experience an enjoyable one and we truly regret that we were not able to meet your expectations on this occasion. Keeping our customers happy is our number one priority and I would like to ask you for another chance to retain you as a customer. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

Response from Vital Records GovJul 12, 2022

Hi Michelle! The process required by the Health Department to obtain a certificate requires a study of the application but in many cases, the health department restricts certain requests for personal matters. These processes are internal to the health department and we have no control over them. When they returned your request, they should have attached a document with the reasons why your request was returned. In many cases, it is due to a lack of a document. We appreciate you reviewing, attaching anything missing, and resubmitting your application. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

Response from Vital Records GovJul 12, 2022

Hi William! We appreciate the time you have taken to leave us your feedback. We provide a ready to use application package with instructions on the correct document to provide along, with a pre-paid and trackable envelope to make sure your application package and documents arrive at the destination. We save you time on trying to figure out confusing paperwork, and we make sure your application is error free. We work very hard to make every customer experience an enjoyable one and we truly regret that we were not able to meet your expectations on this occasion. Keeping our customers happy is our number one priority and I would like to ask you for another chance to retain you as a customer. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

Response from Vital Records GovJul 12, 2022

Hi Esther! Thank you for taking the time to share your comments. Our apologies for the problem delay in your delivery. If you view our processing times page, we provide all state's processing ETA up front for anyone to view before placing an order. This process is internal to the health department and we have no control over them. Please be patient and we hope that you can receive your certificate very soon. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

Response from Vital Records GovJul 12, 2022

Hi William! Thank you for taking the time to share your comments. Our apologies for the problem delay in your delivery. If you view our processing times page, we provide all state's processing ETA up front for anyone to view before placing an order. This process is internal to the health department and we have no control over them. Please be patient and we hope that you can receive your certificate very soon. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

Response from Vital Records GovJul 12, 2022

Hi Angelica! We appreciate the time you have taken to leave us your feedback. We are sorry our service didn't reach your expectations. The process required by the Health Department to obtain a certificate requires state fee. If you view our processing times page, we provide all state's processing ETA up front for anyone to view before placing an order. These processes are internal to the health department and we have no control over them. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

Response from Vital Records GovJul 12, 2022

Hello, Joseph. We appreciate the time you have taken to leave us your feedback. We sincerely apologize for the service you claim to have received. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We sent the corrected application on June 21, 2022. Thank you!