Vital Records GovReviews of vitalrecordsgov.com

Response from Vital Records GovJul 12, 2022

Hi Angelica! We appreciate the time you have taken to leave us your feedback. We are sorry our service didn't reach your expectations. The process required by the Health Department to obtain a certificate requires state fee. If you view our processing times page, we provide all state's processing ETA up front for anyone to view before placing an order. These processes are internal to the health department and we have no control over them. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

Response from Vital Records GovAug 5, 2022

Hi Sandra! We are so grateful for your 5-star review. We really appreciate you being a customer and helping to share the word about us. We will share this with our team to inspire and motivate them to keep up the amazing work. Thank you again for your trust and kind words. You are the real MVP!

Response from Vital Records GovJul 7, 2022

Hi Michael, I am very sorry that you were not happy with the service provided this time. We want to help you and know what happens with your order. Please send us your phone number or email address provided in your application to our email and we will follow up. we’re really sorry we’ve not been able to meet your expectations this time. We will be waiting to help you.

Response from Vital Records GovAug 5, 2022

Hi JC! Thank you for taking the time to review your experience with us. We are so glad to hear that our service delivered a positive experience on getting your certificate. I will pass on your compliments to our team. You inspire us to do our best every day. You are the real MVP!

Response from Vital Records GovJul 18, 2022

Hi Ian! Thank you for taking the time to share your comments. Our apologies for the problem delay in your delivery. If you view our processing times page, we provide all state's processing ETA up front for anyone to view before placing an order. This process is internal to the health department and we have no control over them. Please be patient and we hope that you can receive your certificate very soon. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

Response from Vital Records GovJul 8, 2022

Hello, Linda. Thank you for leaving your comment. We work very hard to make every customer experience an enjoyable one and we truly regret that we were not able to meet your expectations on this occasion. Keeping our customers happy is our number one priority and I would like to ask you for another chance to retain you as a customer. Please send an email or, if you prefer, we can contact you at a time that is convenient for you. Awaiting the arrival of your email, receive a cordial greeting.

Response from Vital Records GovJul 8, 2022

Hello, Leah. I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Our apologies for the problem delay in your delivery. Unfortunately, the Health Department is experiencing delivery delays due to late applications. These processes are internal to the health department and we have no control over them. Please be patient and we hope that you can receive your certificate very soon. We apologize in advance and hope to make it up to you in the future. Thank you!

Response from Vital Records GovJul 12, 2022

Hello, Joseph. We appreciate the time you have taken to leave us your feedback. We sincerely apologize for the service you claim to have received. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We sent the corrected application on June 21, 2022. Thank you!