Vital Records GovReviews of vitalrecordsgov.com

Response from Vital Records GovAug 5, 2022

Hi Summer! Thank you for sharing your experience. We’re so glad to hear that our process was easy and convenient for you. We’ve been working hard on improving the user experience of the website and we hope this has been reflected in your experience. Our team is always trying to make sure our client have a great time using our services, so we are happy to know that’s what happened for you! You are amazeballs!

Response from Vital Records GovAug 5, 2022

Hi ! Thank you for your positive rating. If you view our processing times page, we provide all state's processing ETA up front for anyone to view before placing an order. This process is internal to the health department and we have no control over them. Please be patient and we hope that you can receive your certificate very soon. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

Response from Vital Records GovJul 8, 2022

Hello Rickenna. We are sorry our service didn't reach your expectations. We do offer the best vital records document preparation service to get your vital records from the comfort of your home. If you are living in the state where the person on record was born, you will definitely get faster service by going to the state office but you will have to physically go there and spend time in line. With any online vital records service your application will have to be mail to the corresponding health department and each health department has its own processing time and state fees. Our service fees are one of the cheapest and include a fully prepared application, pre-paid shipping label filled with the best location for your case and a detailed notice to make sure your application will be completed without errors. If you have any questions, do not hesitate to contact us.

Response from Vital Records GovJul 7, 2022

Hello Jennifer! Thank you for taking the time to provide us with your feedback. Here, transparency and reliability are paramount to the overall customer experience. We apologize if our verification process lacked timeliness and communication. Our goal is to use our customers' feedback to continue to improve our underwriting/verification process. Vital Records Online holds customer satisfaction to a high degree, and hope we can repair this relationship with you. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you.

Response from Vital Records GovJul 18, 2022

Hello, Jennifer. We appreciate the time you have taken to leave us your feedback. We sincerely apologize for the service you claim to have received. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your feedback helps us do better. Thank you!

Response from Vital Records GovJul 7, 2022

Hello, Manuel. The process required by the Health Department to obtain a Birth/Death/Marriage Certificate requires a study of the application but in many cases, the health department restricts certain requests for personal matters. These processes are internal to the health department and we have no control over them. When they returned your request, they should have attached a document with the reasons why your request was returned. In many cases, it is due to a lack of a document. We appreciate you reviewing, attaching anything missing, and resubmitting your application. If you have any questions, do not hesitate to contact us.

Response from Vital Records GovJul 6, 2022

Hello, Joseph Thank you for taking the time to provide us with your feedback. We can see that your comment could not be completed. If you feel dissatisfied in any aspect when using our service, please send us an email so we can learn more about your problem and seek a solution. We will be waiting for your mail Thank you!

Response from Vital Records GovJul 6, 2022

Hello, Cassandre. The process required by the Health Department to obtain a Birth Certificate requires a study of the application but in many cases, the health department restricts certain requests for personal matters. These processes are internal to the health department and we have no control over them. When they returned your request, they should have attached a document with the reasons why your request was returned. In many cases, it is due to a lack of a document. We appreciate you reviewing, attaching anything missing, and resubmitting your application. If you have any questions, do not hesitate to contact us.