Pure Essential Oils For Healthy Living
Vitality Extracts Essential Oils (vitalityextracts.com) has 252 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
Showing 164 reviews with 1 star · Clear filters
Caroline M.
Ordered from vitality on 6th December. E mailed them 3 times. Heard nothing and now it’s the day before Xmas eve so that’s 5 presents I won’t be giving. Disgusting service. If they would answer me I would demand my money back
Rhonda Thompson R.
I ordered $66 worth of things and they turned my finger green! One of the bracelets fell apart and I gave some as gifts! Can you imagine how embarrassing this is? They won’t post your negative reviews and won’t take responsibility! All those 5 star reviews are fake!
Karen
Ordered over a month ago no order yet but I received a note through door to say i had a missed delivery and there is a customs charge of nearly £13!!! So now I have to go to the post office and pay this to get my goods. If I was aware of this charge I would never have bought from the company. Quick to take money but not good service at all.
Rosie
Horrible customer service. Lost $180 order! DO NOT ORDER FROM THIS COMPANY!
Karen K.
Ordered nov 17th and no order received & no reply - they took my money!!! Don’t order!!!
Kristina B.
The bracelets are ok but take quite a while to dry when oils are added. The oils are very strong so only need a drop or two. However, I was very angry to find out that the shipping costs do not cover customs charges so I had to pay an extra £12.19! When checking the website more thoroughly there is some small print under the Q&A section to say you have to pay these but I am not impressed that this was not made clear or I would not have ordered them. Would never use this company again.
Terri B.
I placed order received tracking info. Was suppose to be delivered 2 weeks ago and still have not received order. Run around by UPS, giving me the same tracking And delivery date of original info with no update as to why I haven’t received order or what they might do about it. Nothing from Vitality extract. Incredibly difficult to reach. I guess neither UPS or Vitality cares and does not want to help resolve. Will not order from them again.
Marianne W.
Order supposedly shipped 9 days ago. Must be coming by Pony Express. Was sent an email that was supposed to have a tracking number but didn't. When I tried to email the company to get the tracking number and carrier, guess what, the email wouldn't send unless I supplied a valid answer! Answer to what?? All required fields had been appropriately filled. If I get the product, and it works, I'll update this statement. If not, I'll just dispute. Not too impressed......