Vital Care USA Reviews | Read Customer Reviews of vitalcareusa.com

Vital Care USA Reviews | Read Customer Reviews of vitalcareusa.com

Vital Care USA reviews

50 approved reviews, newest moderated first

Sheila S.
Feb 19, 2026
There was a mix up with our order
There was a mix up with our order, but the customer service agent stayed on top of the problem and kept me informed until the correct unit we purchased finally arrived. All in all, they were helpful.
Response from Vital Care USAApr 7, 2026
Hi Sheila, thank you for the kind review and for your patience while we sorted things out. Mix-ups happen from time to time, but staying on top of them and keeping customers in the loop is something we take seriously. Glad we could get the right unit to you. Hope you've been enjoying it, and we're here whenever you need us. — The Vital Care Team
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KENNETH
Feb 7, 2026
5 StarsEnjoyed the detailed knowledge about…
Enjoyed the detailed knowledge about this product by the sales staff. The genuine personal attention received was refreshing. Product details and capabilities were explained transparently. The pricing was compeditive.
Response from Vital Care USAApr 7, 2026
Hi Kenneth, thank you for this thoughtful review! Transparent answers and genuine attention are exactly what we aim for, so it really means a lot to hear it came through. Hope you've been enjoying your unit and please don't hesitate to reach out anytime. — The Vital Care Team
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Johnny R.
Jan 22, 2026
Very professional and did everything…
Very professional and did everything possible to esrn my businesd. This was the second time my family has ordered and had the unit in just a few days
Response from Vital Care USAFeb 4, 2026
Hey Johnny! Thank you so much for your kind words and for trusting us again — it truly means a lot to us. We know how important it is to get your unit quickly and have everything handled smoothly, so hearing that this was your second great experience with us is the best compliment we could receive. We’re always here to make the process simple, fast, and stress-free for you and your family. We appreciate your continued support!
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Randy D.
Jan 21, 2026
The lady that helped me with my POC was…
The lady that helped me with my POC was very good very professional, and I would buy for her again just her attitude was very very good and explained everything in detail to me the settings on it the flow of oxygen she was very helpful. That is why I came back to your company to purchase this. Thank you.
Response from Vital Care USAFeb 4, 2026
Hey Randy - We’re so happy to hear that our team took the time to walk you through everything and make sure you felt confident with the settings and oxygen flow. That level of care and explanation is exactly what we aim for with every customer. It means a lot that you chose to come back to us for your purchase — we truly appreciate your trust in our team. If you ever need anything at all, we’re always here to help.
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Susan S.
Jan 12, 2026
I spoke with Kay. She was very professional and answered all my questions. My unit shipped and arrived as she said it would.
I spoke with Kay. She was very professional and answered all my questions. My initial was shipped and arrived as she said.
Response from Vital Care USAJan 15, 2026
Thank you so much for taking the time to share your experience, Susan. We’re glad to hear Kaye was able to answer all of your questions and that your unit arrived exactly as promised. Providing clear communication and reliable delivery is very important to us. Please don’t hesitate to let us know if you need any additional help — we’re always here for you!
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James N.
Jan 8, 2026
I received an A++++ help from Kaye from…
I received an A++++ help from Kaye from start to finish. My mind was as ease knowing that the purchase process was going smoothly. Quick delivery was helpful. I definitely recommend this site for anyone who needs POC machine.
Response from Vital Care USAJan 15, 2026
Thank you for the kind words, James. We’re happy to hear that Kaye made the process smooth from start to finish and that the delivery met your expectations. Helping our customers feel confident and at ease throughout the purchase is always our goal. Please feel free to reach out if you need any additional assistance!
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kenneth K.
Jan 8, 2026
Great service
Great service, took a little longer because of the holiday season but that was to be expected..
Response from Vital Care USAJan 15, 2026
Thank you for your feedback, Kenneth. We’re glad you were happy with the service, and we appreciate your understanding around the holiday season timing. Please don’t hesitate to let us know if you need any additional help—we’re always happy to assist!
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Frank N.
Jan 7, 2026
Very helpful!
Very helpful!
Response from Vital Care USAJan 15, 2026
Thank you, Frank! We’re glad you found our team helpful. If you need any additional assistance or have questions in the future, please feel free to reach out—we’re here to help!
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