Alejandra
They are an option ig
Honestly, this purchase was worth the price we paid but it didn't come without troubles. Customer service was not the best. One of our tour days had to be changed because of weather and they didn't reimburse us for the charges of that day. The services that were listed weren't actually included. Again, still worth the price but we were expecting more well, because it included more. We had different tour guides for most of the days and some of them were much better than others. We preferred Ingrid and Noe, they were much more enthused to show us around. The first guide was going to skip one of our stops (Las maras) until I had to ask so we ended stopping there rushed to catch our train to aguascalientes. They also told me last minute to get a hotel there. A lot of the days we weren't told the plan or what to pack. I hiked rainbow mountain in snow with shorts on because I thought it was Humantay day. They were not clear with directions at all. and I speak spanish it was not a comprehension thing, they just failed to mention a lot. Worth the price and convenience but make sure you ask / double check a lot of things. I am still waiting a reply to see if they can deduct some of the money from their promised tour. Something tells me I might not get anything. When booking our Machu pichu tour originally they said we are doing circuit 2b and asked if we wanted to pay for an upgrade to do circuit 1 & 3 instead we politely declined and said we wanted circuit 2. They "changed" it for us because it was better and then we kept going back and forth we didn't ask or want a change. They kept trying to explain it was over and over no one was owning up to the mistake they made even if we said " hey it's fine if you made a mistake just let us know and we can do 1 &3 instead". Anyway, it was too close to our trip to cancel. Not the best customer service. I didn't get a chance to research more but if you have time. research more and worse comes to worse they're an option.