Si
This website is a scam
This website is a scam. Their standards don’t match with the requirements. I tried submitting the photo they sent me and the website wouldn’t accept it. I submitted another picture that I got from a professional place and the website accepted it right away. They kept blaming the website and that it has “bugs”. They refused to give refund. They claim they will refund if the picture is not accepted but they don’t refund AT ALL. Edit: since there’s no option to “respond” to your comment, I will write my reply here. I do not have the time to search for a reference number to send it to you guys again and that too just for $7. I already wasted time talking to your rep via email and he refused to refund. He kept trying to “fix” the picture instead. But it never worked. The point is you’re scamming people by making false claims that you give refunds if the picture is not accepted. After wasting so much of my time, you’re asking me to go through that process again, how pathetic for someone who claims to be in business for years.
Response from VisafotoMar 30, 2020
Hello again. Please send a message to [email protected] giving your email address you used for the order if you cannot find the order number, and mention that you had a conversation with us on Trustpilot. We will find your order and refund it. Sorry for any inconvenience. Yes, sometimes websites don't work, for example, the US Dept of State website has periodical problems with photo processing, and doing it later may help because they could have fixed it in between. We have a success rate exceeding 99.4%. Once again: we will refund your order if you give your email address to us and sorry for any inconvenience.