Virgin Wines USAReviews of virginwines.com

I've been a Wine Club member for several years now. We get good wines from Virgin, and it's fun. It's easy to manage the club online and to buy wine ad hoc. On the few occasions where there has been an issue or I need to contact customer service with a question or request, the service has always been excellent and completely satisfactory. They even refunded the price of a wine we didn't like.

I frequently recommend Virgin Wines to friends. They consistently offer the best wine we've ever had. On the rare occasion that there is a problem, the company quickly refunds the full price of the wine. Their customer service is excellent.

Great selection of wine and customer service.

As long as I keep up with my end of the deal it all works great. I get an email about 20 days before my next ship which gives me time to decide if I want it or not, or do I want to change it. I signed up for the unlimited ships for a flat fee because I thought it was a better deal. Around the holidays, I give away a lot of wine so it pay for itself in a year. I upgraded my membership from regular to VIP, cancelled my regular (without incident) and so now I get wines with a little bit more of a retail $ value, which is great for giving. I think I like the other wines better, (before VIP) but I have only had a couple or three ships, so I am giving it a chance. If I ever delay ship or decide to cancel and have an issue, I will come back here and let you know. The 4 start is because I would like to always pick the wine up at the Fed-Ex facility instead of porch delivery because it has to be signed for. It is heavy and no need to have the delivery guy hump it unnecessarily if I am not home. You have to intercept after shipment with its tracking number. .

I was gung ho when I first started buying from Virgin Wines, but now I've slowed way down on my wine consumption, so the wine club is a little too much for me right now. A geriatric (ha ha) version might be nice (every 4 months, maybe?).

Nice way to experience different wines. There is some effort in trying to follow individual likes when offering deals as well as assembling quarterly distributions. I would have given a 5, except for: - FedEx here often says they will deliver on a date and that it's "on the truck", but then they don't. After waiting all day to sign, they post an email saying they stopped but no one was home, which is patently false. - The time lag between ordering and deliver, and especially between being told a quarterly distribution is coming, can be a week to several months. This needs to be tightened up.

I ordered my first case of wine a few years ago under a promotion Virgin Wines. I price checked the bottles (and still do) and find that the prices are better than I can find on my own. When you sign up you get a personal representative who handles your account. I have come to depend on Brittany as my Rep. We have had good conversations on the phone and she knows what I like and will reach out when a good deal for wines I enjoy become available. Over time I have tended to push back my regular shipments in lieu of purchasing the cases she recommends.

Best wine club for the money. I've joined several different wine clubs over the years and honestly, most of them suck! They send you cheap wines that taste cheap and too many of the same thing. Virgin on the other hand, constantly surprises me with really tasty wines that I love for a very reasonable price. They have all kinds of bells and whistles that will narrow down your favorite types and eliminate the things you're not crazy about, but I never use that feature. I'm just happy to be surprised with the contents of each case that arrives to my doorstep. I've been a member since 2012 and I look forward to many more years with these folks.