Viral LaunchViral Launch has closed down
Viral Launch (viral-launch.com) has 216 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Administration & Services · Charlottesville, Virginia
Excellent
Administration & Services · MONROE, Virginia
Excellent
Administration & Services · Virginia Beach, Virginia
Excellent
Administration & Services · Richmond, Virginia
Excellent
216 approved reviews, newest moderated first
Katherine
Viral Launch is a must for anyone who wants to sell on Amazon. From trainings to product discovery, to finding the best keywords (the whole key to great sales) for your products, Viral Launch has it all
Response from Viral LaunchJun 9, 2022
Hello Katherine! Thanks for the kind words and for the review! We appreciate you letting us help you on your Amazon journey! Please reach out if there is anything our team can do for you!
Kidken E.
I subscribed for trial version But later discovered my credit card was charged 99usd. This is a day robbery of users. When I approached viral launch customer care, they say since I subscribed for trial version, it is understood that I have given acceptance for charging my credit card. This is a unethical way of doing business. I am totally dissatisfied and felt cheated.
Response from Viral LaunchJun 9, 2022
Viral launch sends to email communications to its subscribers before renewing and charging for their subscription. Emails will be sent 31 days and seven days before subscription renewal. An additional email will be sent after the renewal has been successful. Viral launch has the same refund policies as it’s competitors. You can cancel future auto-renewals by using the menu to your left, navigating to Home > Billing. As users are notified via email 7 days before each renewal, following any cancelation you maintain access through the remainder of the billing period, subscriptions are non-refundable.
Ryan
I used to like it but have now moved on to other software to manage my Amazon business. Feels like it's fallen way behind over the past few years. Bummer!
Response from Viral LaunchJun 9, 2022
We do understand that not all experiences are the same for our customers, and we do appreciate your honest and transparent review of our software.
Vince
Good tool to search brands selling and their products. However, when it comes to revenue data and data refreshes, it falls way short. I shouldn't have to ask for data refreshes - this should be incorporated so that this is automatic. And the revenue data is way off. When calculating annual revenue for brands and speaking with them, the gap is usually large enough to inhibit the brand from working with us.
Response from Viral LaunchJun 9, 2022
We do understand that not all experiences are the same for our customers, and we do appreciate your honest and transparent review of our software.
Dopamine
This is a great way for gathering critical information on products you wish to sell. The site breaks information down into manageable chunks, that can be easily absorbed. But I would suggest using it for a month, gather as much information (products) then moving from there, I am not feeling the subscription model.
Response from Viral LaunchJun 9, 2022
Hello! Thank you so much for the kind words and for the review! We appreciate you letting us help you on your Amazon journey! Please reach out if there is anything our team can do for you!
John-Michael Williams J.
Great product
Response from Viral LaunchJun 9, 2022
Hello! Thank you so much for the 5 start review! We appreciate you letting us help you on your Amazon journey! Please reach out if there is anything our team can do for you!
bernblaster
keeps spamming me despite having cancelled the newsletter many times; first paid for King's training separately and then it was included
Response from Viral LaunchJun 9, 2022
We do understand that not all experiences are the same for our customers, and we do appreciate your honest and transparent review of our software.
Rob
Offering non refundable services doesn't sit well with anyone
Response from Viral LaunchJun 24, 2021
Rob, please know that as a company we try to be as transparent as possible with our refund policy by including it on our checkout page. Additionally, we offer a free trial in an effort to prevent unwanted charges. However, we want you to get the most out of your purchase, so please reach out to us should you have any other questions or concerns! Email: [email protected]