Savannah L.
Kempinski/Padma Bali Experience in Nov
Bali the first week of Nov was amazing. The weather was perfect - not too hot, not too humid and only had rain sprinkles one day for a short period of time. The Kempinski VIP Traveler experience was amazing. You’re immediately whisked off to a private check in area separate from everyone else and given a tour. The club floor was great because we didn’t see any children up there the entire time of our stay, so it made it feel more adults only. The international buffet in the morning was so good and the other dining experiences were exceptional. Our favorites were the Bai Yun Hot Pot and Koral. The spa was also beautiful and relaxing. The villa was well equipped, had a great view, an awesome Toto toilet with the works and a private plunge pool. My only complaints about the Kempinski were the occasionally long wait times at the elevators and the beach wasn’t my favorite. The next resort we stayed at was Padma Ubud and the service there was exceptional. They always addressed us by name and remembered our drink orders. They left birthday cake with happy birthday cards in our room one day and even sent get well flowers to my room one day when I wasn’t feeling 100%. The club area with the cocktail hour with the jungle views were amazing. We did a few private dinners including the floating breakfast and the bamboo nest that were so amazingly over the top and exceptional. The Infiniti edge pool at Padma was cool, but there is only one pool that is shared with everyone and the hot tub wasn’t working two days of our trip. I would love for them to add a separate adults only or club level pool somewhere else on the property. Our VIP Traveler package included drivers 2 days, but we ended up adding more days with a private driver on our own because we wanted to see more of the island without having to drive a motorbike on those sketchy roads by ourselves which worked out well. My only suggestion for improvement for VIP Traveler would be to improve the pre-travel and confirmation process. The travel confirmation I received was confusing and didn’t have the dates/hotel confirmations separated for each hotel. I also had to reach out to them a week before our trip with our flight details for the transfers because nobody had reached out to us to coordinate that. The service and stays were so exceptional though during the actual trip that I am willing to overlook these minor backhand technical issues, but hope they improve on this for the future. I would book with VIP Traveler again.




