VIP OUTLET was established to provide consumers the opportunity to benefit from amazing deals on: new, over-stocked, open-box, and refurbished products from the nations largest retailers and manufacturers. Retailers and manufacturers provide product...
VIP Outlet (vipoutlet.com) has 568 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
Also known as
vipoutlet.com
Website
vipoutlet.com
Category
Computers & Phones
Location
Hallandale Beach, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 49% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Hi there,
Thank you so much for taking the time to leave us a 5-star rating. It’s much appreciated!
I hope we’ll stay in touch and get to work together again in the future.
Best Regards,
VIPOUTLET Customer Support
SC
S. C.
Great price on a Fitbit!
I had been looking for a Fitbit Inspire 2 for my wife. She's not tech-savvy, so I didn't want to spend alot of money - (what if she doesn't like it?). I came across VIP outlet selling refurbished fitbits. Many different prices, and grades. I decided on a Grade A black Fitbit Inspire 2 for just $35.00. That includes shipping. The shipping was fast through FedEx. The packaging was not original, but very well done - no pieces sliding around. On the outside of the packaging, I saw that it was a Grade B. OH, OH! But when I opened it up, the device was PERFECT! Brand new bands, no scratches on the face, just PERFECT! I downloaded the Fitbit App on my wife's iPhone. I plugged in the charging cable that came with it, and started charging. I used the App to sync the device to the phone. It worked flawlessly. I went on youtube to find out how to use the fitbit, and got all the info I needed. My wife now uses it occasionally when she goes walking, and likes it. It's simple, because I switched the watch face to one that has all the info she needs on it - steps, distance, calories and heart rate. I am very pleased with my purchase and this company is highly recommended!
Response from VIP OutletFeb 23, 2023
Hello,
Thank you for a very well-rounded and thorough review. We know it takes time and we appreciate your effort! We're glad you had a good experience and hope to see you again soon.
Best Regards,
VIPOUTLET Customer Support
JM
Jessica M.
Prompt service
Prompt service. Accurate product
Response from VIP OutletJan 6, 2023
Hi Jessica,
Thank you for your kind feedback, your words are very much appreciated.
Best Regards,
VIPOUTLET Customer Support
CP
Cave P.
Is it fake?
I haven't gotten it yet, but apparently on Walmart sometimes products are already opened and I'm also scared that one of the things I've ordered is fake. How do I know that you are not scamming me?
Response from VIP OutletDec 29, 2022
Hello,
Thank you so much for taking the time to give us your feedback!
Please reach out to us directly at 888-792-7372 or email us at [email protected] at your earliest convenience
Best Regards,
VIPOUTLET Customer Support
DE
Deborah
Love VIP Outlet... its a must shop!
Such a great site with lots of great prices. Shipping is fast too! Thank you VIP!!
Response from VIP OutletDec 17, 2022
Hi Deborah,
Hello,
Thank you for your kind feedback, your words are very much appreciated.
Best Regards,
VIPOUTLET Customer Support
DS
Daniel S.
Fast shipping great product
Fast shipping great product
Response from VIP OutletDec 17, 2022
Hi Daniel,
Thank you so much for your review, We know it takes time and we appreciate your effort! We’re glad you had a good experience and hope to see you again soon.
Best Regards,
VIPOUTLET Customer Support
TP
Tom P.
Great prices, even better customer service!
I bought a Hoover Elite vacuum cleaner from VIP Outlet for ~$30 less than the next lowest price. The order was missing the screw that connects the handle to the base. I contacted VIP Outlet customer service and they Fed-Ex'd me a new screw. Outstanding customer service!!
Response from VIP OutletDec 17, 2022
Hi Tom,
Thank you so much for taking the time to leave us a 5-star rating. It’s much appreciated!
I hope we’ll stay in touch and get to work together again in the future.
Many Thanks,
VIPOUTLET Customer Support
JB
Joe B.
I've ordered several items with no issues
I was able to get a PS5 console for about the normal sale price instead of the Scalper price 3x higher. it's refurbished but works great. I've only had one problem out of 60 items bought and it was actually on my part. I messed up my delivery address.
Response from VIP OutletDec 11, 2022
Hi there,
Thank you so much for your feedback, we are really glad that you had a five stars experience.
Many Thanks,
VIPOUTLET Customer Support