VIP OutletReviews of vipoutlet.com

Follow up: Vipout contacted me again about this issue and agreed to resolve it. I am upgrading my rating as they did they right thing not leaving me high and dry with a faulty TV ————————- I bought a TV from them and within 90 days it stopped working. It’s says a lot about the quality to expect. I contacted them about it and because I was a couple of days beyond 90 days from the order date still well within the shipping date they would not help. Within 90 days the TV doesn’t work after spending that much money with them. That is not right. A good company would make that right. Their quality is not the best, they don’t stand by their products and will look for technicalities to wiggle out their guarantees.

Bought desktop they sold thru WISH and was missing a remote. WISH contact VIPOutlet and did not receive a response. Sent multiple requests and no response. Terrible customer service. Update: VIP contacted me and have sent me the missing remote. The issue was more on WISH’s side than VIP from what I can tell. Thanks for correcting the issue.

Wonderful customer service department- they turned an unhappy experience into a positive one... and gained a repeat customer! Thanks VIP Outlet..

I had some issues at first but they were resolved by your customer service team and I am very satisfied with my shopping experience.

Took a chance on a great deal I found, & it arrived quickly, but horrible packaging for a ceramic carafe. Surprised it didn't break with zero cushion, but great deal, & worked out in the end.

Ordered a Netgear modem/router. Arrived about 1 week later and refurb unit was in very good condition, virtually new, so it matched their "A" condition. No install paperwork with the unit, but most tech companies provide that same info. online, so no problem Invoice also on line...So far working well, price was good and an overall good purchase.

Spoke with a nice gentleman about obtaining a refund.

Very good prices. Quick shipping and excellent communication.