Yusuke
Received different one but they honestly helped me
I bought iPad mini. I was happy to buy it with good cost until I opened the box. On vipoutlet website and the box, it was described latest WiFi Cellular model and brand new one, but I received the older WiFi model. I feel like I was in scam. I immediately requested replacement or refund. I suspect they don’t check much on their goods. I need iPad mini for work. So I hope for their correct and quick support. Add after refund: Vipoutlet staff helped me and refunded quickly. They honestly apologized me about my this experience. They said that they would notify me and give some coupon when they stock newest iPad mini. I expect them to give me some good experiences after this. Additional experience: After few weeks, I asked a additional question. But they haven’t answered yet, even though it has been past a few days when I asked.
Response from VIP OutletJul 12, 2019
Hello, We are sorry to hear about your experience. Please provide an order number and we will fix this inconvenience immediately.