VIP OutletReviews of vipoutlet.com

window ac was damaged and returned to them may 9 2025 and i am still waiting for refund . contact with them stated that we are emailing to have the item checked in for 3 days in a row still no refund . i did find an open box air conditioner same model for sale on their ebay store . it was not there when i first ordered mine . the description of mine was new unopened box but you could see where the box had been re taped on the bottom of the box. i have since contacted ebay about the refund to no avail . had to contact my credit card company to dispute the charge

I would give this company 0 stars if possible. Sent me the wrong item, yet I still had to go through the hassle and expense of returning the item before they would refund my money. I will be speaking to Walmart directly and make the strong suggestion that they be removed from the third party vendor list on walmart.com. Clearly I am not the only one that rates them as a bad company,

Bought a Hamilton Beach hand stand mixer. The very first time I used it was to make whipped topping for a strawberry shortcake. The mixer quit. It couldn't handle heavy whipping cream. I do not believe I will be purchasing anything else from the VIP Outlet.

Trash company, sold me a clearly and tampered with returned item as "new".

Don't buy from here or even shop here. False advertisement. Price will change when added too cart.

I was sold fake knockoff Apple AirTags. They arrived a week late so not in time for my trip. Then when I returned I actually forgot about them until my next trip. I couldn't believe my eyes when I opened the box. There was one Apple AirTag which does work and 3 fakes, one of which is all scratched up and broken!! I contacted them but because it's out of the return window, I am out of luck. I should have opened the box but silly me trusted I was getting what I purchased. I saw other reviews of people getting knockoff products. Don't risk buying from this place, just get the real item. I would give 0 stars if I could.

Shiped item in a plastic which destroyed the item and refused to send a replacement. DO NOT SHOP WITH THEM.

Purchased a laptop from VIP outlet via Walmart app...I never received my item as it delivered to some unknown address on my street. It was left by a blk folding chair and a picture was taken of it and posted. I walked up and down my street looking for where it was placed and was unsuccessful. I contacted Walmart, who told me that they would contact the sellers (VIP outlet) and that they would contact me via email within 24 to 49 hours to receive my refund. VIP outlet contacted me and is REFUSING to issue me a refund without a police report. I explained to them that I can't without the info on where it was delivered or to whom as it. They RESENT the same exact email saying to call police, so I called Walmart back and told them what I was told. Walmart stated to contact the sellers again or contact my bank so they (the bank) can refund my money to me. I placed this order in Feb 9 and my item was to delivered on Feb 13th. Today is the 19th and I'm still fight for my $230 that was stolen from me by Walmart AND VIP outlet! These people are thieves! Don't buy anything from them as they don't follow instructions...my orders are to be signed for and a pass code usually sent when things being delivered. The take ni accountability for their actions and will STEAL YOUR MONEY AND MAKE IT YOUR FAULT. RUN!!