VIP OutletReviews of vipoutlet.com

Terrible company. Most likely nobody speaks English at this place like most of these holes in Canada. Zero responses to my messages and no accountability. Purchased an item and never shipped it out

Words LITERALLY CANNOT EXPRESS how horrid this company is. They ruined my christmas. Their customer support, or lack thereof (Lara in particular), is almost worse than their utter incompetence of not shipping your order then oops! being out of it altogether with NO RESOLUTION WHATSOEVER. Clearly why they have been banned from Amazon and other platforms. I had to go to ebay to get a refund (who said they are already on warning so will likely be kicked off). AVOID AT ALL COSTS!

If I could give them a zero, I would. I purchased a cell phone that was supposed to be new and unlocked well. It was new, but purchased on a finance plan that was not paid off, and the company that owned it locked the phone down after one day, and kept me from using it because it was not connected to their service and not paid off

sell me from ebay.cheat me is scam scam is scm.you can try buy from them.is scam

I ordered a pair of trainer waterskis from Walmart as a Christmas gift for my grandson. I didn’t know the seller was not Walmart. The package arrived six days later than promised and it was an adult wakeboard, not youth waterskis. I contacted Walmart customer service and was advised that VIP outlet was the seller and would contact me within 48 hours. I have not been contacted, and apparently Walmart has not been contacted either. I would never have chosen to deal with a company with this reputation, no matter what the price. I blame both VIP Outlet AND Walmart for this fiasco.

On Nov 28, 2025, I purchased two pairs of AirPods Pro 2 advertised as “Open Box – Excellent Condition.” Both were actually used products. Apple’s warranty check showed one pair had been activated in May 2025 and the other in December 2024. This means VIPOutlet knowingly resold months-old, previously activated items as if they were nearly new. One pair also had noticeably degraded sound quality. This is a clear pattern of misrepresentation, not an isolated mistake. Based on my experience, I would not trust the accuracy of their product condition claims.

They shipped the wrong item. I returned it November 21. I have the tracking number and it was delivered. I have not yet gotten a return. Do not use this company

Ordered a rokblok $90.00 Received an entire turn table with speakers. Returned through walmart directly. Still no refund.