VIOFOVIOFO was built on a simple belief: a dash cam should feel like part of the car—not a bulky gadget—and it should stay reliable, delivering clear evidence when it matters most. At a time when the market was filled with bulky designs, unreliable batteries, and poor video quality, we stepped in to solve the problems others ignored. We moved beyond intrusive suction cups to create compact, discreet dash cams that blend seamlessly into your vehicle. We were among the first to introduce supercapacitor-based models, replacing traditional batteries for greater reliability and safety in extreme heat. And by continuously integrating advanced Sony sensors and HDR technology, we ensure drivers capture clear, dependable footage—day or night.
VIOFO (viofo.com) has 318 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing318 approved reviews, newest moderated first
Ted L.
My dash cam's WiFi failed to connect, then I found the videos were not being recorded. Looked at the website which had some basic trouble shooting guides. None of that worked. Contacted the company and was very pleasantly surprised with a quick response asking me for more information. Very quickly they asked for the old dash cam to be returned and a new one was posted back to me without further ado. A real pleasure to deal with - highly professional.
Oliver
My Rear Camera was broken and the Supplier from the Shop didn't react for a warranty Support. Contacted Viofo itself in the Live Chat and they helped me great! After 10 minutes I got the Tracking Number for the replacement Rear Camera! Thanks to Linda!
Christopher
I had a VIOFO A139 Pro that stopped working after about two years of use. I reached out to VIOFO through their website and opened a support ticket. Shortly after, I was contacted by Josie Zhang from the VIOFO Support Team. Josie was incredibly helpful from start to finish. Together we went through several troubleshooting steps to try and get my dashcam working again. When it became clear that the device was unfortunately beyond repair, she offered a replacement option for a small fee. Thanks to her quick responses, clear communication, and genuinely supportive attitude, I now have a fully working dashcam again — along with a compatible SD card. Thank you, Josie, for the excellent communication and service. You were extremely helpful!
Merle Z.
My A139Pro front would not connect to WIFI and would chime about every five minutes. I contacted customer support by phone and my call was immediately answered by tech support. I was told it was most likely my SD Card so I bought a new card, formatted and installed with latest firmware which they text me all the links. This did not make any difference Second phone call and was answered by the same tech and he referred me to the Help desk to start a ticket. They had me try different power supplies and resets and it was determined that my front camera was most likely defective. They sent me a RMA to return my camera and for a fee of $30 I would be shipped a refurbished camera. Refurbished Camera was installed and is now working fine
Jinker J.
I had a minor issue.. They were very helpful and supportive and resolved it without too much fuss. I have been buying VIOFO for perhaps 10 years, and the parts hold up very well in the aussie heat.. I've installed quite a few viofo dashcams.. they are great bang-for-buck. One did fail soon after installation (which is expected to occur every now and then with electronics) but it was easily/immediately replaced.
SY S.
Annie Si was great and helpful with my orders and queries. Annie has deep knowledge of Viofo product resolving my issue at her fingertips. Really appreciate their customer service approach. Thank you
Jacob de K.
Linda was super helpful and responsive with assisting me in identifying exactly what I needed for my dash cam set up. Thank you!
Ramiro
Camera has been great! I recently did a firmware upgrade and I accidently did the A329 firmware instead of the A329S. The wrong firmware caused the camera to be very delayed in responding to the buttons on the camera and the video was very laggy. I contacted support for help and they quickly assisted me. They asked me to upload a short video of the issue via a link they provided. Then they quickly assisted me and pointed out that I had done the wrong firmware upgrade. After being guided to the correct firmware, I was able to get the dash camera going again. The camara works great with excellent video footage. The app for the dash cam also works flawlessly. This camera has been worth it :-)
