Alex R.
Above and Beyond Support
I've run Viofo cameras in two cars since 2020. Recently I had an issue with one that was outside of its warranty, but they went ahead and handled the replacement anyway. I couldn't ask for more.

VIOFO was built on a simple belief: a dash cam should feel like part of the car—not a bulky gadget—and it should stay reliable, delivering clear evidence when it matters most. At a time when the market was filled with bulky designs, unreliable batteries, and poor video quality, we stepped in to solve the problems others ignored. We moved beyond intrusive suction cups to create compact, discreet dash cams that blend seamlessly into your vehicle. We were among the first to introduce supercapacitor-based models, replacing traditional batteries for greater reliability and safety in extreme heat. And by continuously integrating advanced Sony sensors and HDR technology, we ensure drivers capture clear, dependable footage—day or night.
VIOFO (viofo.com) has 318 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing318 approved reviews, newest moderated first
Alex R.
I've run Viofo cameras in two cars since 2020. Recently I had an issue with one that was outside of its warranty, but they went ahead and handled the replacement anyway. I couldn't ask for more.
Mike L.
I purchased two of the A229 dash cam systems. The first with a inside rear camera and the other with a outside, weather resistant, camera. Both system preformed as expected. I had to contact costumer support and found them to be very helpful, solving my issue.
Warren
Bought a Viofo 229 Pro dashcam directly from Viofo couple of months ago and got it hardwired from a Viofo approved installer. Unfortunately dashcam isn’t going into parking mode which the installer said is a dashcam fault but Viofo think their dashcam isn’t likely to be at fault. Have lodged with Fair Trading to investigate as no one wants to take ownership of my issue.
Souha S.
This review is for the Viofo Dash Cam A119 Mini 2. I bought this dash cam hoping for reliable recordings and peace of mind. My daughter got in two accidents and the camera should have captured the impact and footage leading up to it, instead, it never recorded, and on top of that, it doesn't record consistently or all the time. Very disheartening.
Martin R.
Had an issue with my rear camera, and support team helped to have it replaced quickly. Highly recommend the products and service.
C Y.
Josie was very pleasant to deal with. She addressed my problem promptly and thoroughly. Highly recommend this staff
Ed San J.
I'm very satisfied with my new Viofo dashcam. It was easy to install with the included accessories and simple, clear instructions. The picture quality is excellent, and the support team is always ready to help with any concerns.
Caleb R.
Excellent customer service. Helped me replace a broken dashcam outside of warranty (with a $30 fee).