Andrew
Very responsive and helpful
Viofo support is super responsive and quick! The GPS failed for my A229 plus. They sent me another module free of charge and fixed my issue despite owning the dash camera for over a year. Thank you!

VIOFO was built on a simple belief: a dash cam should feel like part of the car—not a bulky gadget—and it should stay reliable, delivering clear evidence when it matters most. At a time when the market was filled with bulky designs, unreliable batteries, and poor video quality, we stepped in to solve the problems others ignored. We moved beyond intrusive suction cups to create compact, discreet dash cams that blend seamlessly into your vehicle. We were among the first to introduce supercapacitor-based models, replacing traditional batteries for greater reliability and safety in extreme heat. And by continuously integrating advanced Sony sensors and HDR technology, we ensure drivers capture clear, dependable footage—day or night.
VIOFO (viofo.com) has 318 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Andrew
Viofo support is super responsive and quick! The GPS failed for my A229 plus. They sent me another module free of charge and fixed my issue despite owning the dash camera for over a year. Thank you!
Dom
Products are very solid. My dash cam was stuck in a bootloop and had to submit a warranty repair. Warranty process was very easy and straightforward.
F S.
very helpful -recommended
Buat J.
Rear camera failed. Contacted customer service and was asked to do some troubleshooting starting with the most basic ones. I took the initiative to just do more from the get go and send them a video. They then processed the warranty with no hassle. Replacement parts came sometime later. Installed it and everything works. Customer service very friendly, professional, and reasonable.
Oliver
Meine Viofo A119 Mini 2 hatte vor ca. einem Monat das Problem, dass von heute auf morgen das Display extrem dunkel war. Die aufgezeichneten Videos waren aber korrekt ausgeleuchtet. Trotzdem extrem nervig, da es so kaum möglich war die Kamera auszurichten. Kamera in zweites Auto eingebaut, Kabel gewechselt, an PC angeschlossen etc. – nichts half. Nachdem ich ca. eine Woche mit dem Support schrieb, bot man mir einen Austausch an, welcher mittlerweile vollzogen ist. Die neue Kamera funktioniert wie erwartet. Ein ganz herzlicher Dank an die nette Dame vom Support. Meine Bewertung: Produkt: 5/5 Sternen Support: 5/5 Sternen
Nirun
Recently bought Viofo A229 plus dashcam, their pre-sales and post sale support is excellent
Paul
Viofo products are second to none, I have been using them for many years. They are extensive with their knowledge of their products, so if you ever need help they will bend over backwards to get you sorted and back on the happy trail. I have a number of their products and once the Starvis sensors came out, I had to buy them cams with it. One very happy loyal customer right here!
Delbert P.
Great service! Attentive to all details. Complete knowledge as to what the problem was and how to resolve it. Prompt! Took immediate care as to what I needed!