VIOFOReviews of viofo.com

Great camera, wonderful customer service. Emailed a question concerning loop recording Sunday morning, and I had it answered first thing Monday morning. Thanks 🙏

I've had a Viofo A119 V3 for over 6 years and haven't had any issues. Bought a A229 Duo about 7 months ago and just started having an issue where it constantly restarted over and over. Contacted support and quickly worked out the issue and they are sending a replacement. Quick response, simple and straightforward communication and replacing a faulty part. Pretty good for this day and age.

Viofo's customer service is friendly and knowledgeable. "Josie" is the rep who assisted me. I reported to her that I purchased a new car and needed a new adhesive strip to mount my dash camera on the (new car's) windshield. Her initial response directed me to their website where I could buy a new sticker (for $4.99!). After expressing my frustration that they would make me pay for a new sticker instead of sending me one at no cost, she told me they would make an exception, and she mailed me two stickers! I appreciated her taking extra steps to help me out. Honestly, I don't feel they should charge for a new sticker just because I changed cars; I would gladly have paid $1, but not $5. All in all, it was a good experience, and I appreciate what they did for me. Happy customer here!

After communicating with Annie from customer service I can say I’m extremely grateful for her help in resolving a technical issue, She was very professional in her knowledge and has helped me twice now, Even better there’s a new app which is amazing and does just about everything you need from it, it’s simple to set up and all info crossed over from the original app, You can now download any media straight to your device from an easy to use menu, Well done VIOFO techs for creating the new app, The video and picture quality is excellent and so much more stable than n##tb###, All in all this is a must have for any driver, Thanks again Annie.

Great experience with Viofo. I've had two of their dash cams. The first one lasted over 7 years when I sold the car. The second one had an issue but their customer service was quick to trouble shoot and send me a replacement.

Just spoke with John at VIOFO TECH SUPPORT! WOW! He answered every idiotic question I had about my recently purchased A329S/T system. He was the epitome of encyclopedic information about my system and my purpose in buying this product! Having a courteous, patient, technically, and tactically proficient tech like him is a huge benefit to your clients, and a tough act for your competitors, to match! I will certainly let my associates and colleagues know that VIOFO not only provides top quality equipment; but also has the infrastructure to allow them get the most out of their equipment!!! ⭐️⭐️⭐️⭐️⭐️💯❗️

Meine Viofo VS1 Mini Dash Cam versagte den Dienst. Ich wandte mich an den Support. Der Support von Cassie Jiang war sehr geduldig mit mir. Im Endeffekt konnte ich die Camera zurück senden und ich bekam eine neue Camera zugesandt. Ein vorzügliche support.

I did a fair bit of research comparing price, image quality, and how well license plates can be read in different lighting conditions, including at night. The Viofo A139P ticked all the boxes. Image quality is consistently sharp during the day and holds up well at night, with good dynamic range and plate legibility. Viofo support was also excellent. They were responsive over email, helped diagnose an issue quickly, and organised a replacement without any hassle.