VIOFOReviews of viofo.com

Very solid camera. Customer support was obtained very quickly and followed through until rapidly resolved!!!

One of my VIOFO SD cards failed whilst under warranty. My claim was dealt with efficiently and effectively by Annie - and a replacement card supplied in good timescale.

Viofo's support chat was incredibly helpful. The agent I dealt with, Linda, provided me with all the information I requested and they were even kind enough to supply me with a cable that I was missing from my packaging. The dashcam's from Viofo are arguably the best on the market and at a very comfortable price.

Great follow up on an Viofo Dashcam issue. It was quickly resolved. Responded in due time via email. Wonderful Dashcam camera by the way.

I installed the VIOFO A229 Plus with VIOFO's new OBD2 cable and the installation couldn't have been easier! I did not want to deal with hardwiring and this alternative solution made it easier for me to use parking mode while keeping my car's battery healthy. VIOFO's manual also made it very easy to install and it took me 10-20 minutes total to get the dashcam up. Highly recommend!

I've installed three VIOFO dash cams in three different cars. When I install dash cams on the fourth car, it will also be a VIOFO. When my car's dashcam stopped functioning, I contacted VIOFO support and they helped me get my dashcam working again (it was a simple firmware update). Shout out Josie.

This is my third dashcam purchase from VIOFO ( two A229 Pro and the A229 Ultra) for three different SUVs. I had used another brand (Va……) for long time before switching to VIOFO after read the reviews. I’ve found the VIOFO dash cams provide the best images and videos in all my driving situations. Most importantly, they are simple to operate, reliable, sturdy (connection plugs and cable are not flimsy or thin) and the price is competitive. When I install the A229 Ultra to my Lexus in January 2026, I came across the power cable issue; I message the VIOFO support team and received the response almost instantly. They are not just provided me the solution but also sent me a new power cable to solve my special situation. They follow up with emails to make sure everything works fine. Kudos to Cassie Jiang (VIOFO support team) for their fast response, listening, patience and followup specially during the Lunar New Year holiday.

I recently got in touch with Customer Service for Viofo for a problem I thought I had with my Dash Cam with playback on videos, after feedback they sorted the problem out & it turned out the problem was Me! the response from Customer Service was both prompt & courteous. Thank you Viofo