U. R. C.
Incredible support, very kind people
I purchased a Vinylmnky subscription for my audiophile dad for Christmas. There was initially a bit of a speedbump -- the first record wouldn't arrive in time for Christmas due to a hold up on the artist's end. I wrote to Vinylmnky to inquire about a delivery date and was given the GREATEST support ever. Just two days before Christmas, one of their team members spoke with me via Facebook Messenger and agreed to/suggested all kinds of very kind, out of the box solutions, including offering us an extra record as part of the gift. In the end I simply printed a "certificate" letting my dad know about his gift, but I was so grateful to Vinylmnky's team for walking me through the status of the subscription during the very busy holiday time. The first record recently arrived, and my dad is THRILLED! They included a handwritten note to him and the whole package is just gorgeous :) Thanks again, folks! You rock.
Response from VinylmnkyJan 11, 2018
Thank you so much for the kind words! Glad to here your dad loved it.




