chase S.
Will it ever ship?
Ive been waiting a month and a half for an order, have emailed customer service 5 times looking for some sort of shipping estimate. No response.

Vinylmnky is a leader in new music discovery and expertly curated vinyl experiences. From the popular Breakthrough Record of The Month (BROTM) membership to genre-specific subscription plans curated based on your music taste, Vinylmnky will bolster any vinyl collection. We aim to build our community through high quality service, innovation, customer satisfaction, and passion.
Vinylmnky (vinylmnky.com) has 120 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 15 reviews with 1 star · Clear filters
chase S.
Ive been waiting a month and a half for an order, have emailed customer service 5 times looking for some sort of shipping estimate. No response.
KATHY D.
I never received it. It sat in Texas for weeks. I was forced to get a refund but I really wanted what I ordered for my niece.
Cameron M.
I ordered an album on Oct 15th and didn’t receive any order confirmation or communication regarding the status of my order. I reached out to the seller and vinylmnky customer assistance twice. I haven’t received any communication whatsoever and feel scammed. Huge disappointment.
Jason M.
I preordered an album in April with a July ship date. I understand vinyl can be delayed. When I inquired, I received a shipment notice on September 24. However, this was a “pre-shipment” and the item still has not shipped. It’s November 5 and every record shop has had this album for 2 months. Customer service said this was because they’re waiting on their shipment.
Shawn B.
Horrible first experience with Vinylmnky. Ordered two copies of the same album and paid two shipping charges so they would be shipped separately. They shipped both copies together in the most careless of packing jobs I’ve ever seen. Both copies arrived with all of their corners bashed in. As if that wasn’t bad enough, they were obviously planning on keeping the extra shipping I had previously paid. After contacting their customer service, which I must say was their only positive in this, they sent out two replacement copies, in separate mailers. Both copies still came in with bashed in corners, albeit not as bad. Having dealt with a plethora on online vinyl retailers, have never once before received any albums with bashed in corners, let alone 16 invidual corners from three shipments. They clearly do not have any idea of the proper way to package, ship out and protect vinyl so this type of damage doesn’t happen. They do not use the industry-standard white mailers, but rely on Uline mailers that do not have the correct perforations to ensure a tight box tab fitment. They also don’t seem to understand the proper way to fit the record and packaging in the box to where the record is snug inside box, and doesn’t move around. This type of record packaging knowledge only comes from experience, to which this team are still clearly novices at best. Would never buy or recommend Vinylmnky to anyone ever.
Response from VinylmnkySep 28, 2022
Shawn - Thanks for your feedback.
Josephine T.
Worst company ever. I’ve made an order over 4 months ago that still hasn’t been shipped out. I had to reach out to them to see what was going on. They said they’re “getting more stock to wrap up the order.” They sold me items they didn’t have in stock, held my money for 4 months with no communication. I also signed up for their subscription and swapped out in time for a vinyl I wanted in time and they still sent me something else! I asked to cancel may 31 and they still charged me and sent me two more months worth of useless records. Do yourself a favor and stay FAR FAR away from these scammers. They’ll send you everything you don’t want but not anything you actually order. Insane.
Charlie F.
I pre ordered an album and by the time it arrived it had already been out for a year
Response from VinylmnkyAug 2, 2022
Charlie - I am terribly sorry to hear that you received this album so late! We have been experiencing extreme delays from the record labels and distributors on releases over the past two years but I'm sure we could have communicated better and still I hate to hear you were waiting so long.
Anne
Horrible service! Did a pre-order in March for a record coming out April 15. To this day have not received anything. When I emailed them last month they simply stated they hadn’t received the record yet. Now they stopped responding all together. Guess what, other people who also pre-ordered the record got it on the actual release date TWO MONTHS AGO. Looking at reviews here and on Reddit, this is a common thing for them to do. Lost my money and my chance of getting this record
Response from VinylmnkyJun 22, 2022
Anne - I have looked into your order and see that a response was sent to you this week and I hope we were able to resolve the issue. Please reachout to [email protected] if you are still needing assistance.