Vintage TubVintage Tub & Bath is more than just clawfoot tubs. Having been in business for 25 years, we have the experience and reputation to expertly guide you through any size improvement project. Whether you are replacing a bathtub faucet or building a new home, we have the products, prices, and expertise to get the job done right. With over 15,000 products, comprised of more than 85 manufacturers, you are sure to find all of the products you need.
Vintage Tub (vintagetub.com) has 224 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Plumbing & Sanitation · Modena, Pennsylvania
New
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Bad
Plumbing & Sanitation · New York, New York
Excellent
224 approved reviews, newest moderated first
Amy L.
The vanity I purchased arrived with the backsplash broken and they only reimbursed $150 which doesn't cover the price of a backsplash yet alone the time lost on the project. Customer service is horrible. They say they will call you back but they do not. In addition, the vanity I ordered is a complete different color than what was pictured.
Walter C.
Vintage Tub customer service was outstanding. One product was damaged in shipping and they immediately replaced it.
Abigail
Customer service is extremely disappointing. After first contacting vintage tub and bath I was told to send pictures to an email for a manager to review. I sent photos and received no response, I emailed again and still no response. I then did a follow up call and was told a manager would call me back, nobody called me. I called for a third time and again was told a manager would follow up with me- big surprise no one contacted me. I would not do business with this company they are very unhelpful and unreliable.
Jared
I had an issue with my order and they totally took care of me. Highly recommend.
jill C.
Ordering online can be a task, yes, it's easy but not seeing a bathroom vanity (especially when you are ordering a separate top from the vanity itself) in person was somewhat difficult for me. However, once I knew what I wanted, Vintage Tub was very helpful and walked through the process with me, patiently.
Tim K.
Stated shipping timeframe on the site at the time of order AND on the receipt was 5-10 business days. I tend to be fairly reasonable when it comes to delivery timeframes but finally called after 15 business days. The individual on the first phone call was not able to provide any information and said she would call me back when she knew more. I waited two more business days to receive the call back and it never came. When I called back again this person was able to tell me that low and behold it would be shipping THAT DAY! Wow, what a coincidence. Honestly it appears as though my order found it's way through the cracks and was just sitting there. I give two stars because the product did make it to me safely and it's as advertised. The issue is this definitely impacts my timelines for completing this work with narrow windows to work in.
Eileen
The tub that I received was not at all like the picture that was on your web site, and when I tried to just exchange it in hopes that you would wave the return fee I was fully ingnored. I will never buy from your sight again. I will return to signature hardware where it was not a problem to return an item I was not happy with.
Edward P.
Jessica took my order over the phone when I could not accomplish it on line. She found the problem and handled my order directly. She made it quick and easy for me, the kind of customer service I would hope I could receive regularly everywhere. Thanks so much.