vineyard vinesReviews of vineyardvines.com

Spam mail that you can’t unsubscribe from. Literal garbage website leave me alone. What even is this company, how did they get my email? Probably bought it from some random data leak or something.

There is a major error with their checkout system. I go to the basket with two items costing £30 each and the checkout comes to £100. So always be double checking before you pay!!!

I bought a Long-Sleeve Linen Henley that was poor quality and a terrible fit upon receipt. I initiated a return, dropped it in the UPS box within two days of receiving the item, and, 1.5 months later, still hadn't received a refund or any communication about the return. I emailed the company three times; two times, the email bounced back. The third time, I hadn't received a response in 4 days. I used the email they have under Contact Us on their Website. I had to file a chargeback with my credit card.

We paid $218 for the On-The-Go Weekender duffle for a gift a few months ago, and after two uses the strap broke. They are saying they can't replace the strap or ship us a replacement as it's no longer in stock - but it's still in stock and available for sale on their website. Not the quality or service we expected from Vineyard Vines. Very disappointing.

First, I have ordered online and in person in the past with no problems. I had to send a Heritage sweater back for a smaller size. The new one came and when opened, the package itself and the sweater smelled so awful, I have a hard time understanding how it could have been sent to a customer. I cannot return, either because it was on sale, or because I had needed a smaller size. Not sure which. No return label will print, which I understand, however, after contacting them through their e-mail, with no response, I am sending the sweater and what it was sent in, at my own expense, back to their customer service. Either someone does not have a sense of smell, or didn't care, and just shipped it out. Thank you.

Horrible service i placed order for second business day had not received email confirmation. I called no one answered. Live chat offline. Where is my order

I ordered 2 polo shirts but only arrived one. And the size of their products is also Not True to size. Never buy it again on their website.

THE ABSOLUTE WORST CUSTOMER SERVICE. It doesn't exist. NEVER buying anything from them again.