VinAudit Reviews | Read Customer Reviews of vinaudit.com

VinAuditReviews of vinaudit.com

3.7212 reviews
IT & Communication
15117 Main St #205-853, Mill Creek, Washington

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VinAudit

About VinAudit

Your one-stop shop for vehicle data. VinAudit is a private technology company founded in Kirkland, WA that specializes in vehicle history solutions for auto dealers, consumers, and businesses. Paying exorbitant fees for basic data should be a thing of the past! Since launching in 2011 as a first-level access provider to the National Motor Vehicle Title Information System, we’ve quietly built one of the largest vehicle databases in North America. In 2020 VinAudit expanded operations to support the Canadian market, becoming one of two providers north of the border. Our solutions include vehicle specifications, market valuations, ownership costs, images, and inventory data feeds.

VinAudit (vinaudit.com) has 212 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: vinaudit.com
Website: vinaudit.com
Category: IT & Communication
Location: Mill Creek, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 14% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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VinAudit reviews

212 approved reviews, newest moderated first

Élie L.
Mar 29, 2024
Refund
The customer service was excellent, they managed the refund quickly and effectively.
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Mary Anne D.
Feb 29, 2024
Totally useless
Totally useless. I was looking for a specific piece of information about the salvage title. I already knew it had a salvage title just needed one more specific piece of information. Although it showed the accident related to the write off the vehicle, it had nothing regarding it having a salvage title. Aside from noting the 3 claims it had, it had absolutely nothing else regarding the vehicle the basic info that comes with the VIN number. These people shouldn't even be in business. If it were possible to give it a lower rating I would.
Response from VinAuditMar 1, 2024
Hi Mary Anne, We appreciate your feedback regarding the difficulty in finding specific salvage title information. We apologize for any inconvenience caused. It appears that we did not receive a response from you, which hindered our ability to further investigate and address the issue. To assist you better, could you please provide more details about your order, such as the VIN or any specific information you were seeking? This will enable us to look into the matter more thoroughly and provide you with the required information. We strive to keep our records up-to-date, and your feedback is crucial in enhancing our services. We appreciate your understanding, and we look forward to resolving this issue for you.
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gary M.
Feb 26, 2024
Gives you less information than the 1…
Gives you less information than the 1 dollar reviews for ten times the price. Absolutely a fraction of the information is given . Feeling ripped off ..Any maintenance records? And so much more left off. Didn't even give me a option to save the report if you can call it that. But good news, I know where it's manufactured , what a joke
Response from VinAuditMar 5, 2024
Hi Gary, We sincerely apologize for any frustration you may have experienced. We understand that our report may not have met your expectations. However, we noticed that you did not provide us with additional information for a thorough investigation. Our reports are designed to provide you with comprehensive insights from trusted sources. If there is any missing information that you were hoping for, we would be happy to investigate further. Additionally, to save the report, you can use the "Print" option located at the upper right-hand corner of the page to save it as a PDF. We hope this clarifies things for you.
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Stanley
Feb 21, 2024
Very helpful in finding issues with ownership
Very helpful in finding issues with owner ship that was not shown on CarFax. Very helpful when I got a call back to explain the report.
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Richard W.
Feb 15, 2024
As others have called out
As others have called out, there are scams associated with this site and business. I am not accusing them directly, but it's clear that agents/partners are contacting sellers of vehicles and requesting this report before they buy your vehicle. They then never show up and you never hear from them again. This has happened multiple times to me on a couple of vehicles I've sold. If VinAudit is compensating partners for reports that are paid for and generated, then they are promoting this practice and must know it's taking place.
Response from VinAuditFeb 20, 2024
Hi Richard, We appreciate your concerns and take any misuse of our services seriously. We strive to maintain high standards and ensure a positive experience for all users. Please provide us with specific details, and we will investigate promptly. Thank you for bringing this to our attention, and we look forward to resolving any issues.
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lawrence C.
Dec 21, 2023
I had issues doing it on line so I…
I had issues doing it on line so I called and Marinel in customer service answered all questions ,went over report and emailed to me.
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Suresh R.
Nov 21, 2023
Very impressed by the service explained and offered
The young lady, Ms Paclian Marinal, Was amazing in helping me make a decision on my Vin check. She was very polite, professional and patience in answering all my questions . I was very impressed.
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Carlos A.
Sep 20, 2023
excellent and fast service
excellent and fast service, I recommend it, thank you for your kindness
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