VIMA CosmeticsReviews of vimacosmetics.com

This is more like a tinted moisturizer. I wanted to return but they requested a video showing me applying it, which is ridiculous. So much for a money back guarantee.

Zero customer service. I have sent many emails to return my product products and I get no response. There is no phone number to call. Terrible service for their supposed 24hr customer service!

I purchased the Vima Magic Skin Foundation in December preparation for my wedding a few months later it seemed to work perfectly but just 5 monts after purchase the remaining product turns a dark orange on my skin instantly!!! Not at all value if half the product is useless! I do not recommend anyone purchase this product.

At least some of you received something. I placed my order on March 19, and at the time, the website said delivery to New Zealand would take 4 to 8 days. On March 29, the tracking showed that electronic information was sent to Auckland. Since April 5, I’ve been asking for updates on my order, and all I keep getting are generic replies apologizing for the delay and telling me it will arrive soon. I contacted Aramex NZ, since they are listed as the final carrier, and they confirmed they have only received the electronic data — not the physical package. They told me they cannot do anything unless they receive the parcel, and that I should contact the company to have them follow up with Aramex Australia. I’ve sent four emails asking for a refund, clearly including the email from Aramex. A person named Fleur replied, and not only did she not read the email properly, but she also sent me the same generic response to two of my messages. That is completely disrespectful and unprofessional. Honestly, my money was stolen. So for those who say they received the wrong product or a product that didn’t meet expectations, at least you received something. In my case, I got absolutely nothing, and there’s no sign that they intend to refund me either. And just to be clear, if there is indeed a real person behind customer service, then Fleur has provided an awful experience. Truly terrible customer service. UPDATE: Despite the generic emails and poor customer service, the product finally arrived today. It meets my expectations and is actually quite good. So, even though the process was frustrating, the product itself, in my opinion, is worth it. The only thing that really needs improvement is customer service.

Wonderful product i will buy again and again!! Never going to choose any other product but Vima!!!

I was amazed by this product. I was very sceptial when i bought it but thought worth a try and im so glad i did. Not only does it match my skin perfectly its coverage is amazing whilst still being so light you can barely feel it on your skin. Ive had loads of compliments about how flawless my skin looks and at 49 years old that is a great feeling. I wont use any other foundation from now on.

Really happy with the product, it’s a lighter coverage but that’s exactly what I wanted, great for the summer

Happy with the product and coverage but a little light in colour, next time I would order the darker shade.