vilno.coReviews of vilno.co

I backed the Nobel 2.0 on Kickstarter in April —two chairs — with great excitement to receive these in June. After months of extending the delivery timeframe due to “quality issues” and “wanting to ensure the best product” it is now December…and I am still waiting. The company stated in mid-November that the chairs would be out for delivery in the US within 10-14 days. Then, 13 days later, the company provided another update stating the chairs would be delivered in the US within 10-15 days this time. So basically they keep extending the timeframe more and more, all the while encouraging backers to look into a new product they support on Kickstarter. *snort* Not likely! I’ve sent three emails to the company, I’ve gotten ONE response, and the response did not even answer my question, it just made a vague reference to an even MORE extended wait for delivery into January. Buyer beware, this company does not have it together at all. I’m just hoping at this point that I receive this product eventually…

Easy to assemble, parts all fit. So comfortable kneeling and the rocking movement is relaxing

Okay so the chair is functionally okay, but the pads are definitely not memory foam and honestly feel a bit flimsy and cheap. This causes a huge fundamental flaw in that your shins will get destroyed, it feels hard to sit for a substantial amount of time which defeats the purpose of the chair in the first place. I can't believe it's advertised as memory foam and what you get is clearly not... P.s Actually I've now done some extra research looking at videos and the padding is actually not the same, the product itself looks exactly like Ergonomist's rocking chair (which is priced cheaper even after 50% off), I suspect this is a sister company for their European branch. BEWARE IF YOU ORDER IN Europe as you won't get the same chair as you see in the pictures!

Backed on April 18th Was supposed to be received in August. Then Sept. Then October. It is now November and I Still haven't received anything so I can't really review but I have tried emailing the kickstarter folks and all they say is "its on its way" but here we are getting review requests in November when I still haven't received the 2 I ordered and paid and arm and a leg in shipping for. I would NOT support this company or any of their campaigns again.

Assembly was quick with the video, only been in it a few minutes and love it already.

I finally received my Vilno Nobel 2.0 kneeling chair. I'm very excited and quite comfortable with it. Although it's a bit tiring for my back and spine, it reminds me to sit up straight. I hope this product is long-lasting and helps to strengthen my back. I highly recommend it.

I ordered two of the footrests via Kickstarter. We received them without the rubber anti slip pads and we requested those to be sent out. We had them posted to us, but only received 7 instead of 8. On 12th January I emailed and was replied to on 13th January and I was told a replacement would be sent. However, we never received a replacement. Since then I have emailed on 14th April (which I did get an auto reply to but nothing else), 10th June and 23rd June. I have not had any response. In my email on 12th January, I gave some feedback on the footrests and I was told these were things they would definitely look into improving for the future iterations of the footstool. We have been using the footstools for the last few months and overall they are pretty good and solid construction. However, one of the points I brought up in January was regarding the four textured rollers in the centre- what we feel is a main feature/selling point. The issue is that, on both the footstools, a couple (mainly the bottom) roller seems to struggle to rotate as smoothly as the others. On looking at it from above, this seems to be because it is at an angle. This does affect usage (when we emailed the feedback in January we hoped it would loosen and improve) and we tend to not bother even trying to use the rollers that much because the bottom one/ones prevent smooth rotation. Having used the footstools for the last few months, the fact the rollers don't rotate as smoothly is really frustrating and, considering the cost, disappointing. Overall, I was fairly happy with the product and customer service to begin with. However, now, I feel the footstools were a bit overpriced and there has been a complete lack of further customer service help.

I love this chair! It keeps my back straight and I'm so used to it now. One of my best purchases! And great customer service Lisa!